Madelyn Williams
Oskaloosa,IA
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Cornerstone Caregiving
West Des Moines, IA
02.2026 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records, documenting care provided and observations.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Advocated for patient needs, enhancing overall quality of care delivered.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Centralized service coordinator
Pella Windows and Doors
Pella, IA
09.2025 - 12.2025
- Communicated with customers to address inquiries and resolve issues, enhancing overall client satisfaction.
- Managed inventory of service parts, ensuring timely availability for installations and repairs.
Sales Representative
USCellular
Oskaloosa, IA
02.2025 - 06.2025
- Cultivated strong customer relationships through personalized service and product knowledge.
- Executed sales strategies to achieve monthly targets and enhance customer satisfaction.
- Analyzed customer feedback to refine sales approaches and improve service delivery.
Team Member
Untamed Nutrition
Oskaloosa, IA
04.2024 - 01.2025
- Small business that makes herbal life teas, protein shakes/coffees
- Small business that makes herbal life teas, protein shakes/coffees
Direct Support Professional
First Resources Corp
Oskaloosa, IA
06.2022 - 04.2024
- Assist aside clients helping with hygiene care, money management, medications, and daily living goals in a group home.
CNA - Certified Nursing Assistant
Mahaska Health Partnership
Oskaloosa, IA
01.2023 - 03.2023
- Provided compassionate patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted with personal hygiene tasks, promoting dignity and respect for each individual.
- Maintained accurate documentation of patient care activities in electronic health records system.
Home Health Aide
Iowa Home Care
Ottumwa, IA
02.2022 - 01.2023
- Provided personal care services, including bathing, grooming, and dressing, to enhance client comfort and dignity.
- Assisted clients with mobility and daily activities, ensuring safety and promoting independence.
- Conducted household tasks such as meal preparation and light cleaning to maintain a safe living environment.
CNA - Certified Nursing Assistant
Oskaloosa Care Center
Oskaloosa, IA
09.2021 - 02.2022
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
High school diploma -
Oskaloosa Jr-Sr High School
Skills
- Toddler Care
- Customer support
- Early Childhood Education
- Phone answering
- Classroom experience
- Customer service (3 years)
- Experience with Children
- Hospital experience (Less than 1 year)
- Customer communication
- CPR
- Childcare
- Organizational skills
- Phone call backs
- Restaurant experience
- Customer service
- Vital signs
- Senior Care
- Developmental Disabilities Experience
- Infant Care
- Special Needs
- Cash Register (5 years)
- Telemarketing - Telemarketing experience (1-2 years)
- Medication Administration
- Dementia Care
- Money Handling (3 years)
- Appointment scheduling
- Special Education
- Medication administration
- Call center
- Communication Skills
- Vital Signs
- Special education
- Hotel experience
- Hoyer lift
- Med management
- Client interaction via phone calls
- Home Care
- Front desk
- Attention to detail
- Early childhood education
- Babysitting
- Hospitality
- First aid
- Patient Care
- Caregiving
- Autism Experience
- Phone etiquette
- Meal Preparation
- Time management
- Patient care
- Bathing assistance
- Compassion and empathy
- Vital signs monitoring
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient transfers
- Critical thinking
Certification
- CNA
- BLS Certification
- Driver's License
- CPR Certification
- Med management
- First Aid Certification
- Certified Home Health Aide
- AED Certification
- State Tested Nursing Assistant
Languages
English - Fluent
Timeline
CNA
Cornerstone Caregiving
02.2026 - Current
Centralized service coordinator
Pella Windows and Doors
09.2025 - 12.2025
Sales Representative
USCellular
02.2025 - 06.2025
Team Member
Untamed Nutrition
04.2024 - 01.2025
CNA - Certified Nursing Assistant
Mahaska Health Partnership
01.2023 - 03.2023
Direct Support Professional
First Resources Corp
06.2022 - 04.2024
Home Health Aide
Iowa Home Care
02.2022 - 01.2023
CNA - Certified Nursing Assistant
Oskaloosa Care Center
09.2021 - 02.2022
High school diploma -
Oskaloosa Jr-Sr High School