Madelyn Woody
Kaufman
Summary
I consider myself very friendly, professional, hard-working, respectful and reliable. I also feel that I am very thorough and efficient! Experienced prosthodontics and oral and maxillofacial surgery implants, scheduling, patient relations and customer service. Knowledgeable in certain health criteria's. Energetic and optimistic, willing to learn the duties given to me.
Overview
8
8
years of professional experience
Work History
Patient Intake Coordinator
ClearChoice Dental Implants
03.2024 - Current
- My duties as the patient intake coordinator include gathering all necessary patient information, including patient demographics, itemized statements for insurance claims, medical history, and consents, to prepare
- Key responsibilities: answering incoming calls from current to potential patients, creating a welcoming environment for patients, utilizing problem-solving skills for patient management, scheduling, organizing and cleaning the front lobby.
- Improved overall patient experience by providing knowledgeable answers to inquiries related to appointment scheduling, answering incoming calls, or questions to clinical procedures.
- My skills include excellent communication and interpersonal skills to interact effectively with patients. Strong organizational skills to manage multiple patients' schedules and details. My ability to work independently and as part of a team. Proficiency with computer systems and software practice.
- Enhanced patient satisfaction by streamlining intake processes, reducing wait times significantly.
Prosthodontist Assistant/Surgical Assistant/Front Desk
Archpoint Implant Dentistry
07.2021 - 03.2024
- My duties as a prosthodontist assistant are having excellent patient care
- I help prepare patients for treatment, escort them to treatment rooms, and ensure their comfort
- I record vital signs, updating medical histories, and addressing any concerns or questions they may have
- Sterilize instruments and Equipment
- I am responsible for properly sterilizing and maintaining dental instruments, equipment, and treatment areas to ensure a clean and safe environment
- This includes following strict infection control protocols and guidelines
- Prepare treatment rooms
- I set up treatment rooms by arranging instruments, materials, and equipment needed for specific procedures
- I ensure that everything is organized, functioning properly, and ready to be available for the prosthodontist
- Chairside assist during procedures
- I pass instruments, operate suction devices, manage dental materials, and maintain a clear field of vision for the prosthodontist
- Impressions and digital impressions/scans
- I scan with the Medit, along with assisting the Prosthodontist using the PIC for digital photogrammetry
- The Medit takes impressions of patients' teeth and oral tissues, which are used to create dental restorations and obtain accurate digital impressions
- Patient education such as educating patients about oral hygiene practices, post-treatment care instructions, and maintaining their dental health
- I also answer questions, address concerns, and promote good oral health habits
- My duties as a surgical assistant include chairside and second assisting the oral surgeon during the procedures
- I pass instruments, implants, multi unit abutments, suctioning, retracting tissue, suturing, and maintaining a clear operating field
- Documentation/records of both Prosth and surgical patients
- This includes maintaining accurate and detailed notes for each procedure/appointments
- Proper documentation is essential for continuity of care and legal purposes
- Administrative duties such as scheduling appointments, managing patient records, handling financial transactions, managing heavy phone calls and waiting room volumes
Retail Sales Associate: Retail Sales Worker, Sales
Pink Flamingo Boutique/ Tan Tatic boutique
08.2019 - 07.2021
- My duties were to promote and advertise our boutiques merchandise
- I would handle cash and card transactions through Shopify! Greeting customers as they walk through the door, helping customers find what they are looking for, and having great customer service
- Processed orders through Shopify and coordinated product deliveries
- Maintain the knowledge of current promotions, exchange guidelines, payment policies and security practices
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
Waitress
Especially for you Tea Room
02.2019 - 10.2020
- Speaking and greeting customers, answered questions and recommended specials, and dessert to increase profits
- Taking orders, listening attentively to customers’ orders
- Providing customer service, checking in on customers, answering any question or concerns
- Handling payments, accepting payment, and providing accurate change if necessary
- Upselling promotions such as promoting specials, new menu items or desserts to customers to increase sales
Cashier
Brookshire's Food Store
05.2017 - 06.2018
- Help customers find specific products, answer questions and offer product advice
- Assisted with purchases, locating items and signing up for rewards programs
- Properly verified customer identification for alcohol or tobacco purchases
- And customer purchases, supporting transactions to streamline the sales process
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
Education
Tyler Junior College
Tyler, TxTrinity Valley Community College
Terrell, TxDallas Community College
Dallas, TxHigh School Diploma -
Kaufman Highschool
Kaufman, Tx05.2018
Skills
- Friendly and outgoing
- Clinical
- Oral and maxillofacial surgery implants
- Prosthodontics
- Customer care/assistance
- Active listening
- Communication
- Teamwork
- Highly adaptable
- Teachable
- Multi tasking
- Determined
- Medical terminology
Timeline
Patient Intake Coordinator
ClearChoice Dental Implants
03.2024 - Current
Prosthodontist Assistant/Surgical Assistant/Front Desk
Archpoint Implant Dentistry
07.2021 - 03.2024
Retail Sales Associate: Retail Sales Worker, Sales
Pink Flamingo Boutique/ Tan Tatic boutique
08.2019 - 07.2021
Waitress
Especially for you Tea Room
02.2019 - 10.2020
Cashier
Brookshire's Food Store
05.2017 - 06.2018
Trinity Valley Community College
Dallas Community College
High School Diploma -
Kaufman Highschool
Tyler Junior College
Similar Profiles
Tanna PerryTanna Perry
General Manager at ClearChoice Dental ImplantsGeneral Manager at ClearChoice Dental Implants
Anna RochfordAnna Rochford
CRM Marketing Manager at ClearChoice Dental ImplantsCRM Marketing Manager at ClearChoice Dental Implants
KOREN BASDEKISKOREN BASDEKIS
Sr. Leadership & Clinical Recruiter at ClearChoice Dental ImplantsSr. Leadership & Clinical Recruiter at ClearChoice Dental Implants