Madelyn Zwilling
Austin,United States
Summary
Performance-driven Honors College Student, Server, and Sales Associate. Stellar record of accomplishment in academics, connecting with customers, and driving sales. Proactive, well-organized leader successful at meeting and exceeding targets with strategic approaches. Dependable and mature; seeking internship related to field of study.
Overview
3
3
years of professional experience
Work History
Sales Associate
HEB Grocery Store
Cedar Park, TX
06.2023 - 08.2023
- Performed end of day bakery closing procedures, one of only a few employees entrusted.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Server
Z Tejas
Cedar Park, Texas
03.2022 - 08.2022
- Part of the premiere opening team for a new restaurant location.
- Trained new employees on restaurant procedures and plating techniques.
- Facilitated closing duties: assigning coworkers closing tasks and checking them out of their shifts.
- Provided exceptional service to high volume of daily customers.
Sales Clerk
Rocky Mountain Chocolate Factory Inc.
Round Rock, TX
10.2020 - 09.2021
- Only employee trusted to open store, bake and prepare store for busy sales day.
- Trained and mentored new employees on sales procedures
- Greeted customers upon entrance and handled cash and credit transactions.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Supported customers by phone regarding store operations, products, promotions and orders.
Sales Associate
Raising Cane's
Cedar Park, TX
05.2020 - 09.2020
- Trained new employees on effective sales, service and operational strategies to maximize team performance.
- Coached and mentored employees by offering constructive feedback and taking interest in their growth.
- Processed orders through company system and coordinated product deliveries.
Education
Bachelor of Science - Geography Resources and Environmental Studies
Texas State University
San Marcos, TX05.2026
High School Diploma -
Round Rock High School
Round Rock, TX05.2022
Skills
- Personnel training
- Reliable and punctual store opener and closer
- Payment operation
- Merchandising
- Product and service knowledge
- Customer Service
Volunteer Experience
Texas Humane Heroes Shelter (2019 - Current)
Timeline
Sales Associate
HEB Grocery Store
06.2023 - 08.2023
Server
Z Tejas
03.2022 - 08.2022
Sales Clerk
Rocky Mountain Chocolate Factory Inc.
10.2020 - 09.2021
Sales Associate
Raising Cane's
05.2020 - 09.2020
Bachelor of Science - Geography Resources and Environmental Studies
Texas State University
High School Diploma -
Round Rock High School