Madelynn Castillo
Beaumont,CA
Summary
Excelled in customer service and team leadership, driving improvements in crew performance and operational efficiency.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Raising Canes
1535 E Second St Beaumont CA
04.2025 - Current
- Developed promotional strategies that increased customer foot traffic during peak hours.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Restaurant Zone Manager
Raising Cane's
1535 E Second St
05.2024 - 04.2025
- Developed reports of zone performance and presented data to upper management.
- Analyzed and improved performance across zone by delegating crew members.
- Assigned task to crew members to support company initiatives and overall performance.
Shift Leader
Dairy Queen Orange Julius
12045 Fifth St
05.2021 - 02.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company standards and regulations with employees.
Education
High School Diploma -
Yucaipa High School
33000 Yucaipa Blvd02-2022
Skills
- Customer service
- Multitasking
- Team leadership
- Problem-solving
- Time management
Timeline
Restaurant Manager
Raising Canes
04.2025 - Current
Restaurant Zone Manager
Raising Cane's
05.2024 - 04.2025
Shift Leader
Dairy Queen Orange Julius
05.2021 - 02.2023
High School Diploma -
Yucaipa High School