Madelynn Kelley
Clute
Summary
I am a dynamic professional with a proven track record at The Palm Restaurant, adept in enhancing customer experiences and exceeding sales goals. Skilled in POS system operation and exceptional problem-solving, ensuring efficient project completion and high customer satisfaction. I can demonstrate strong time management and attention to detail, contributing to positive team dynamics and client relations.
Overview
2
2
years of professional experience
Work History
Sale and Events Managers Assistant
The Palm Restaurant
02.2024 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Apparel Team Member
Academy Sports Outdoors
05.2023 - 08.2023
- Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
- Contributed to positive team morale by maintaining open communication channels with coworkers and supervisors alike.
- Achieved high levels of customer satisfaction by addressing concerns empathetically while offering solutions tailored towards individual needs.
Education
High School Diploma -
Angleton High School
Angleton, TX05-2023
Skills
- Fast learner
- Meeting sales goals
- Time management
- POS system operation
- Attention to detail
- Problem-solving
- File and record keeping
- Office administration
I am currently apart of the Psi Zeta chapter of Chi Omega here at the University of Houston
I rushed in the Fall of 2024 and have since been serving as the banner chair. As I am in charge of creating the designs and then painting the creations on to bed sheets to hang for our events.
Timeline
Sale and Events Managers Assistant
The Palm Restaurant
02.2024 - Current
Apparel Team Member
Academy Sports Outdoors
05.2023 - 08.2023
High School Diploma -
Angleton High School
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