Madelynn Martin
Phoenix,AZ
Overview
9
9
years of professional experience
Work History
Utilization Review Coordinator
Pinnacle Peak Recovery
09.2021 - 08.2024
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Obtained authorizations from multiple insurance carriers for various levels of care.
- Facilitated workgroup meetings with medical personnel to find effective solutions to issues.
- Performed prior authorization review of services requiring notification.
DCS Specialist
Department of Child Safety
02.2021 - 09.2021
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
Sales Associate
Savers
02.2016 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Education
Masters - Mental Health Counseling
Grand Canyon University
Phoenix, AZBachelor Of Science - Psychology
Grand Canyon University
Phoenix, AZ12.2020
Skills
- Quick Learner
- HIPAA Compliance
- Interdisciplinary Collaboration
- Proficient in ASAM & LOCUS
- Interpersonal and written communication
Timeline
Utilization Review Coordinator
Pinnacle Peak Recovery
09.2021 - 08.2024
DCS Specialist
Department of Child Safety
02.2021 - 09.2021
Sales Associate
Savers
02.2016 - 02.2021
Masters - Mental Health Counseling
Grand Canyon University
Bachelor Of Science - Psychology
Grand Canyon University