Madelynn Martin
Phoenix,AZ
Summary
Licensed Associate Counselor with experience treating substance use disorders and co-occurring mental health conditions. Provides trauma-informed care to individuals experiencing anxiety, depression, and related challenges. Skilled in delivering evidence-based interventions, building strong therapeutic relationships, and supporting clients in achieving lasting recovery and emotional well-being.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Therapist
The Hope House
Scottsdale, AZ
08.2025 - Current
- Developed individualized treatment plans based on client assessments and therapeutic needs.
- Facilitated group therapy sessions to promote peer support and skill development.
- Monitored client progress through regular evaluations and feedback sessions.
- Implemented evidence-based therapeutic techniques to enhance treatment efficacy.
- Provided crisis intervention services to address immediate mental health needs effectively.
- Planned and organized individual, family and group therapy for patients ranging in ages and issues.
- Provided psychoeducation on coping mechanisms, equipping patients with practical tools to manage stressors effectively.
Utilization Review Coordinator
Medusind
Phoenix, AZ
09.2024 - 07.2025
- Conducted comprehensive utilization reviews to ensure compliance with regulatory standards and treatment protocols.
- Collaborated with clinical teams to assess patient care plans and recommend appropriate resource allocation.
- Analyzed data trends to identify areas for improvement in service delivery and patient outcomes.
- Developed training materials for staff on efficient utilization review practices and documentation requirements.
Clinical Therapist Intern
Core Recovery
Phoenix, AZ
09.2024 - 07.2025
- Conducted individual and group therapy sessions to support clients' mental health recovery.
- Collaborated with multidisciplinary teams to develop personalized treatment plans for clients.
- Facilitated psychoeducational workshops to enhance clients' coping skills and resilience.
- Utilized evidence-based therapeutic techniques to promote client engagement and progress.
Utilization Review Coordinator
Pinnacle Peak Recovery
Scottsdale, AZ
09.2021 - 08.2024
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Obtained authorizations from multiple insurance carriers for various levels of care.
- Facilitated workgroup meetings with medical personnel to find effective solutions to issues.
- Performed prior authorization review of services requiring notification.
DCS Specialist
Department of Child Safety
Phoenix, AZ
02.2021 - 09.2021
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
Sales Associate
Savers
Peoria, AZ
02.2016 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Education
Master of Science - Mental Health Counseling
Grand Canyon University
Phoenix, AZ07.2025
Psychology
Grand Canyon University
Phoenix, AZ12.2020
Skills
- Quick Learner
- HIPAA Compliance
- Interdisciplinary Collaboration
- Proficient in ASAM & LOCUS
- Interpersonal and written communication
- Active listening
- Group therapy facilitation & curriculum development
Certification
Licensed Associate Counselor (pending)
Passed National Counselor Examination (NCE), March, 2026; licensure number pending issuance by Stat Board.
Temporary LAC Number: LAC-08402T
Timeline
Clinical Therapist
The Hope House
08.2025 - Current
Utilization Review Coordinator
Medusind
09.2024 - 07.2025
Clinical Therapist Intern
Core Recovery
09.2024 - 07.2025
Utilization Review Coordinator
Pinnacle Peak Recovery
09.2021 - 08.2024
DCS Specialist
Department of Child Safety
02.2021 - 09.2021
Sales Associate
Savers
02.2016 - 02.2021
Master of Science - Mental Health Counseling
Grand Canyon University
Psychology
Grand Canyon University