I was born in Heber City, Utah, and raised in Mapleton, Utah. I am twenty years old and the oldest child, with four younger brothers. I am a major Utah Jazz Fan, and I'm an avid animal lover! I have helped guide tours all over the world and enjoy traveling with my family. In school, I love the subjects of Political Science and Constitutional Law. I am currently attending BYUI for my sophomore year, and I am a dedicated member of The Church of Jesus Christ of Latter-day Saints!
Hi, I’m
Madelynn Smith
Provo,UT
Summary
Overview
6
years of professional experience
Work History
Bountiful Travel
Tour Guide Assistant
06.2018 - 11.2022
Job overview
- Helped guide groups of up to 55 people on tours of Israel, Jordan, New York, Ohio, Missouri, and Illinois
- Built personal relationships with guests to promote positive experiences
- Helped oversee and complete financial responsibilities while touring
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Helped keep the tour on schedule and resolved delays or setbacks.
FiiZ Drinks
Drink Maker
07.2020 - 08.2021
Job overview
- Contributed to team success by completing jobs quickly and accurately
- Sought out ways to go above and beyond job requirements
- Kept work areas clean, organized, and safe to promote efficiency and safety
- Developed strong cooperative relationships with coworkers and managers
- Resolved issues quickly to maintain productivity goals.
- Increased drink sales by effectively promoting seasonal and specialty beverages to customers.
Clyde Recreation Center
Receptionist
08.2021 - 08.2023
Job overview
- Greeted patrons and visitors to create a positive first impression
- Learned essential computer skills such as emailing clients and recording data in spreadsheets
- Developed attentiveness and confident communication skills when talking with visitors
- Maintained client confidentiality
- Answered and directed inquiries to the designated manager or department.
Clyde Recreation Center
Child Care
08.2022 - 08.2023
Job overview
- Helped with and supervised kids ages two to eight while their parents used the facility
- Maintained high standards of cleanliness, sanitizing toys and equipment regularly
- Created and maintained a safe, home-like environment for the kids
- Followed all safeguarding procedures, and communicated any concerns with the parents immediately.
Church of Jesus Christ of Latter-day Saint
FSY Counselor
04.2023 - 08.2024
Job overview
- Worked 10 weeks the past two summers in Rohnert Park, California; Moscow, Idaho; Salt Lake City, Utah; Memphis, Tennessee; and Provo, Utah
- Supervised 10-20 kids during the activities each week
- Taught and presented various lessons
- Developed strong, cooperative, and stable relationships with co-workers and bosses
- With leadership skills, handled difficult situations with grace and understanding.
- Assisted teenagers in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Pick Me Up Soda
Drink Maker
03.2023 - 05.2023
Job overview
- Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
- Maintained a clean and organized workspace, ensuring efficiency and compliance with health regulations.
- Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
- Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
- Resolved issues quickly to maintain productivity goals.
Education
Maple Mountain High SchoolSpanish Fork, UT
High School Diploma
05.2022
University Overview
Brigham Young UniversityProvo, UT
Freshman
University Overview
Brigham Young University - IdahoRexburg, ID
Sophomore
University Overview
Skills
- Organization
- Customer and client relations
- Multi-line telephone operation
- Adept at conflict resolution
- Public speaking abilities
- Client records/documents management
- Work ethic and integrity
- Patience and empathy
- Cash handling and management
- Data entry
- Professional demeanor
Timeline
FSY Counselor
Church of Jesus Christ of Latter-day Saint
04.2023 - 08.2024
Drink Maker
Pick Me Up Soda
03.2023 - 05.2023
Child Care
Clyde Recreation Center
08.2022 - 08.2023
Receptionist
Clyde Recreation Center
08.2021 - 08.2023
Drink Maker
FiiZ Drinks
07.2020 - 08.2021
Tour Guide Assistant
Bountiful Travel
06.2018 - 11.2022
Maple Mountain High School
High School Diploma
Brigham Young University
Freshman
Brigham Young University - Idaho
Sophomore