Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelynn Wood

Cheyenne,WY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable and compassionate while providing great customer service.

Overview

8
8
years of professional experience

Work History

Childcare Provider, Nanny

Holly Burningham
08.2020 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Encouraged children to develop healthy social and emotional skills.
  • Worked with children to develop good cognitive, physical and language skills.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Deep cleaned home once a week, sanitizing, organizing, preparing their home for the weekend.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Administered basic first-aid and medication in emergency situations.

Dental Assistant, Front Desk

Advanced Dental
08.2018 - 01.2020
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.

Smoothie Barista

Ruby Juice
05.2016 - 08.2018


  • Created quality beverages for customers following recipes and presentation standards.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
  • Maintained, operated, set up and cleaned food preparation equipment.
  • Operated POS system for quick order entry and cash drawer accuracy.
  • Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained new employees on daily tasks
  • Opened and closed restaurant maintaining cleanliness and organization

Shift Leader

Baskin Robbins Ice Cream
03.2015 - 02.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.

Education

Associate of Applied Science - Speech Language Pathology Assistant

Laramie County Community College
Cheyenne, WY
05.2020

High School Diploma -

Central High School
Cheyenne, WY
05.2017

Skills

  • Educational Strategies
  • Maintaining Safe Environment
  • Calendaring and Scheduling
  • Team Leader
  • Housekeeping Abilities
  • Customer Satisfaction
  • Inventory Maintenance
  • Store Opening and Closing
  • Stockroom Upkeep
  • Energy and Physical Stamina

Timeline

Childcare Provider, Nanny

Holly Burningham
08.2020 - Current

Dental Assistant, Front Desk

Advanced Dental
08.2018 - 01.2020

Smoothie Barista

Ruby Juice
05.2016 - 08.2018

Shift Leader

Baskin Robbins Ice Cream
03.2015 - 02.2016

Associate of Applied Science - Speech Language Pathology Assistant

Laramie County Community College

High School Diploma -

Central High School

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Madelynn Wood