Madera Holmes Jr
Grovetown,GA
Summary
I am a hungry and determined Business Development Representative with experience in customer service and sales. Certified in business-to-business sales through CourseCareers and UniFirst Corporation. I know with the with my knowledge, interpersonal skills, and thirst to learn, I will be a valuable asset in this career-path.
Overview
7
7
years of professional experience
Work History
Range Safety Officer
S.H.A.R.P.E. Shooters of Augusta
Augusta, GA
05.2023 - Current
- Monitored live fire exercises, identified unsafe conditions, and provided corrective action to personnel.
- Ensured compliance with local, state, and federal regulations related to firearm ownership and operation.
- Stayed up to date on latest firearms and ammunition types to provide to customers the most up-to-date information.
- Provided technical advice concerning best practices for safely conducting live fire exercises.
- Engaged with customers regarding their firearms education with one of our recommended instructors, advised on products and accessories to purchase, and upgrading membership at our facility.
Business Development Representative
Conceal
Augusta, GA
05.2024 - 07.2024
- Utilized Salesforce and Salesloft to cold-call leads and book meetings for my MSP team. I engaged 80 to 100 calls to prospects and booked at least 1-2 meetings daily.
- Identified key decision makers within target companies and initiated contact with them.
- Maintained up-to-date records of customer interactions and communications.
- Collaborated with sales team members to develop strategies for targeting new prospects.
- Created and improved business pipeline using cold and warm techniques. Using these techniques, I was able to average over $100k in pipeline opportunities for my MSP team.
Outside Sales Representative
UniFirst
Grovetown, GA
09.2023 - 01.2024
- Generated leads through cold calling, field cold calling, and referrals. I averaged 80 to 100+ cold calls per week.
- Leveraged MS Dynamics and Seismic skills to input and compile data gathered for potential clients.
- Conducted Customer Needs Analysis meetings to identify pain points potential clients had with their current uniform provider.
- Created a Recommendation and Solutions presentation targeted at solving potential clients pain points.
- Negotiated proposals with clients to ensure profitable outcomes for the company.
Collector
CSC ServiceWorks
Norcross, GA
08.2017 - 09.2023
- Maintained above 90% collection completion based on collection area with 100% completion of all major accounts.
- Engaged in interpersonal interactions with customers to build relationships for the company.
- Remained calm, professional, and provided exceptional service on routes while interacting with concerned customers.
- Coordinated with my Collections Manager and other departments involving customer concerns and issues in the field.
Education
Certification - Sales Development
CourseCareers
Online07-2023
High School Diploma -
Jacksonville High School
Jacksonville, AL05-2002
Some College (No Degree) - Computer Science
Troy University
Troy, ALSkills
- Cold-calling
- Relationship Development
- Lead Prospecting
- Lead Qualification
- CRM Proficiency
- Full-cycle sales process
Accomplishments
- Top 3 in meetings booked at Conceal.
- Recognized by my Conceal MSP Team Leader for creating the new Standard Operating Procedures for booking demo meetings for BDR's.
- Recognized for excellent service as a Range Safety Officer at S.H.A.R.P.E. Shooters based on positive customer feedback about my service, upselling accessories in the shop, and peer input about my work performance.
- CSC Serviceworks Leadership Award for helping reorganize and restructure collection details for Georgia-South Region of CSC Serviceworks.
Timeline
Business Development Representative
Conceal
05.2024 - 07.2024
Outside Sales Representative
UniFirst
09.2023 - 01.2024
Range Safety Officer
S.H.A.R.P.E. Shooters of Augusta
05.2023 - Current
Collector
CSC ServiceWorks
08.2017 - 09.2023
Certification - Sales Development
CourseCareers
High School Diploma -
Jacksonville High School
Some College (No Degree) - Computer Science
Troy University