Madge Rayl
Clio,MI
Summary
Experienced Licensed Nursing Home Administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Director
Saginaw Senior Care & Rehab Center
Saginaw , MI
08.2023 - Current
- Recommend appropriate staffing techniques to meet demands and manage costs.
- Oversee day-to-day administrative tasks related to personnel files or payroll processing.
- Determine methods and procedures for staffing requirements and allotment of funds to various departments and projects.
- Oversee corrective action plans to remedy structural, organizational and departmental issues.
- Manage the organization's financial resources and operations to maximize efficiency and effectiveness.
- Provide organizational leadership and collaborate with executive partners to establish long-term goals, strategies and company policies.
- Maintain accountability for operational and fiscal integrity, effectively managing designated budget.
- Implement quality metrics to track business needs and lead diverse projects.
- Author reports outlining progress on projects or initiatives for senior leadership review.
Executive Director In Training
NexCare Health Systems Dimondale Center
Dimondale , MI
05.2023 - 08.2023
- Developed training materials related to administrative operations for use by new hires or existing staff members.
- Assisted with the onboarding process for new staff members, including orientations and training sessions.
- Researched industry trends related to administrative operations in order to suggest improvements or changes.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Entered and managed data in databases, spreadsheets and other applications as needed.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
Director of Admission and Marketing
Maple Woods Manor
Clio , MI
03.2012 - 05.2023
- Maintained communication with physicians, nurses, case managers and other healthcare professionals regarding patient status changes or delays in care delivery processes.
- Developed strategies to improve the efficiency of the admitting process while maintaining quality assurance standards.
- Performed regular audits of admitting documents for accuracy and completeness.
- Provided guidance on best practices when dealing with difficult situations involving angry or distressed patients or their families.
- Built relationships with influencers in the industry for increased visibility.
- Developed marketing strategies based on corporate objectives and market trends.
- Marketed products and services at promotional events.
Education
Some College (No Degree) - Business Administration
Northwood University
Midland, MISkills
- Strategic Planning
- Staff Management
- Financial Management
- Report Compilation
- Community Engagement
- Marketing
- Operations Management
- Business Development
- Vendor Relations
- Operational Planning
- Team Leadership, Training, and Development
- Resident Satisfaction
- Compliance and Regulations
Certification
- LNHA License, January 2023
Timeline
Executive Director
Saginaw Senior Care & Rehab Center
08.2023 - Current
Executive Director In Training
NexCare Health Systems Dimondale Center
05.2023 - 08.2023
Director of Admission and Marketing
Maple Woods Manor
03.2012 - 05.2023
Some College (No Degree) - Business Administration
Northwood University
- LNHA License, January 2023
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