Madhavi Kondla
Summary
Experienced QA Engineer with 9+ years of hands-on expertise, distinguished for deep technical acumen as a Quality Assurance Analyst. Proven track record in executing advanced testing methodologies to ensure superior software quality and reliability. Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software.
Overview
13
13
years of professional experience
Work History
Senior QA Analyst
Ingenico
10.2022 - Current
- Worked extensively on Retail Based Applications (RBA) including Walmart and other retail platforms, focusing on POS devices like Lane and Self terminals, Move and Link terminals, and scanners
- Conducted comprehensive testing encompassing smoke, functional, and regression testing, while also handling encryption testing for On-Guard (E2EE), S1, Voltage Tep1, and more
- Leveraged strong SQL skills . analyze requirements, define test plans, and draft well-structured test cases, ensuring thorough investigation and tracking of software defects and bugs using Jira
- Specialized in modules related to smart apps and finances, consistently identifying and resolving software failures to determine root causes
- Extensively worked on payment transactions, verifying check, debit, and credit payments, focusing on signature capture devices, magnetic strip readers, and check readers
- Analyzed requirements, defined test plans, and created test cases, test scenarios, execute test cases ensuring comprehensive coverage of functional, regression, integration, and performance testing phases
- Validate through both script based and exploratory testing
- Expert in Manual testing
- Identified, logged, and managed defects throughout the testing lifecycle, coordinating with the development team for timely resolution
- Collaborated closely with Project Managers, development teams, and UAT teams to understand and verify requirements, and to ensure software application compliance with client specifications prior to release
- Defined and prepared BTT test case scope for EMV card brand certification and verified test cases scope for pin pad testing with various scenarios including online Pin, offline pin, bypass pin, and No CVM tests
- Validated host validation, card validation, and terminal validation test cases using ULL BTT tool and tested using decryption tools for encryption types like E2EE, P2PE, RSA-OAEP, Mercury, EPS, and TDES
- Executed EMV (Contact & Contactless) testing with Collis Tools and physical EMV cards, and verified HOST request and response logs in accordance with functional requirements
- Supported automation team with new build & functionality changes and contributed to product design discussions for software features and compatibility across different platforms
- Worked on selecting test cases to Convert manual test cases to automation
- Created test plans and strategies for bill payments, invoices, and price agreements, including testing strategies for payment gateway, and conducted testing with Bluetooth pairing using iPad and other devices
- Led QA meetings, maintained open communication with management regarding software release progression and outstanding blockers, and managed the team by assigning tasks and actively participating in sprint planning and releases
- Worked with both Onshore and offshore team to make sure to meet deadline
- Coordinate extensively with development team and external teams
- Drove continuous improvement of internal quality management systems, product quality, and addressed customer quality concerns
- Demonstrated expertise in testing GUI and functionality of Native apps and Mobile web on various devices with Android, iOS, and Windows
- Worked on VSTS and Microsoft Team management tool
- Conducted UI testing with Selenium using different locators and executed Page Object Model in Selenium for regression test cases
- Developed and maintained automated test scripts using Postman for RESTful APIs, ensuring the quality and reliability of backend services, and involved in writing API test cases, validation of authorization and authentication
- Collaborated with the Automation team to develop and execute test scripts, worked on Automation frameworks with Selenium, and developed data-driven frameworks using TestNG, refactoring test cases into TestNG format with data provider.
Senior QA analyst
Meridian cooperative
03.2014 - 09.2022
- Responsible for analyzing requirements and defining well-structured test plans and test cases, I executed comprehensive testing including regression, functional, backend, and UAT testing
- Leveraging expertise in API Testing using POSTMAN and WEB STUDIO, along with manual testing skills, I thoroughly investigated software failures to determine root causes and meticulously tracked and logged defects using Jira
- Additionally, I documented discovered software issues with appropriate technical details and logs, demonstrating expertise in testing web services, client/server interactions, databases, web-based applications, and smart apps, culminating in successful user acceptance testing
- Reviewed product requirements and designed test strategies for software validation, creating test plans and cases for new products and features based on customer or industry requirements
- Assisted with product qualification and post-sales issues, including comprehensive testing of the meridian software web-based application for various service providers
- Developed test strategies for service order testing, focusing extensively on the payments module, credit, debit card transactions, E-checks, and POS cash registers among others
- Engaged in both manual and automated testing strategies, with a focus on data-driven Selenium automation using TestNG and Selenium IDE for regression test case recording and refactoring
- Executed test cases across different browsers using Selenium Grid, Jenkins, and Maven, and configured and scheduled automation suites for consistent testing
- Demonstrated experience in handling both onsite and off-site team testing activities and maintained excellent working knowledge of quality center, Jira, confluence, and Jenkins
- Conducted API testing using Postman, including understanding the scope, making API calls, and validating responses using methods like GET, POST, PUT, and DELETE, while also testing API authorization and authentication methods
- Writing API test using Given, When
- Then methods
- Collaborated cross-functionally using agile methodologies, participating in sprint planning, POCs, demos, tech sessions, and whiteboarding to ensure alignment and effective communication
- Utilized tools like Ranorex for automation and worked extensively on quality center, Jira, confluence, Linux, and API testing, contributing to the continuous improvement of testing processes and system performance.
Testing Analyst
McKesson, Consulting through KForce, McKesson Corporation
03.2012 - 01.2014
- As a Software Engineer for, , developed and tested medical coding and billing modules, including ICD-10 CM and claims submission, aimed at improving patient flow and outcomes for healthcare organizations
- Worked extensively on the Medisoft application, which facilitates patient registration, consultation updates, scheduling, billing, claim generation, and electronic submission, ensuring efficient management of patient information and finances
- Additionally, focused on modules for patient appointments and the management of lab and medical supplies to enhance the overall patient experience
- Developed and documented QA testing approach and test plan for Regression and Functional Testing using Quality Center
- Created a comprehensive test matrix to ensure the completeness of testing within Quality Center and participated in meetings to report progress and changes in requirements
- Worked extensively on HP ALM (Quality Center) and developed test cases based on requirements documents and test plans, focusing on CMS-1500 Claim Forms, ICD10 mapping, Revenue management, and Insurance carriers
- Conducted manual testing on HIPAA 837, 835 X12 formats, and developed high-level test plans for HIPAA 5010 on EDI 837, 835, 270/271, including creating test scenarios for ICD 10 testing
- Created and executed test cases for ICD10 and ICD9 codes, involved in testing applications manually and using automated tools like QTP 11.0 and Load Runner 9.5
- Developed automation scripts using QTP post successful project releases and converted manual tests to automated scripts for regression testing
- Performed functional, regression, and integration testing to ensure the application's accuracy and reliability and conducted both positive and negative tests for functional testing
- Verified the functionality of all features as described in the application documentation provided by the development team and maintained project-relevant information and documentation
- Worked on transaction/payment processing applications and had expertise in manual testing, specifically troubleshooting and testing of ICD-9 coding logic sets
- Conducted tests for various HIPAA rule implementations, including HIPAA EDI transactions like 834, 270/271, and 837/835 according to test scenarios
- Utilized technical environment tools such as Webservices, IVR Payments, Quality Center, Jira, and QTP to enhance testing process and maintain quality of applications.
Testing Analyst
Third bank
01.2011 - 01.2012
- Worked as Test analyst on Banking domains
- Worked on modules for check collection, managing payables, portfolio management, demand drafts, collection modules.
Education
Bachelor of Science -
Osmania University
Skills
- Skills include:
- Expertise in Software Testing, in Payment and Financial
- Good experience in Contact and contactless EMV/MSR debit and credit cards- brand requirements and certifications for all major schemes- DPAS with Chase
- Experienced in standalone, web application, POS, and Payment application
- Expertise in testing GUI and functionality of Native apps and Mobile web on various devices with Android, iOS and Windows
- Agile testing methodology
- Expert in Manual testing
- Expertise in Smoke, Integration, System, Functional, Regression, Compatibility testing and UAT testing
- Experienced on web services/SOA testing using SOAP UI, Postman, Swagger
- Expertise in designing High level and detailed test cases based on the business and functional requirements
- Responsible for developing test strategy, direction, and test plans for the project
- Responsible for Writing /Test cases/ test scenarios / execute the test cases
- Responsible for Bug reporting
- Familiar with Linux commands
- Experienced in Defect Management Process, Traceability Matrix and test metrics
- Experienced in Test Management Tools like Jira, Jama, QC, ALM
- Possess strong problem analytical skills with ability to follow project standards and Procedures!
- Good at preparing daily, weekly, monthly and Test Cycle reports
- Monitor and follow the project delivery in terms of schedule & effort
- Demonstrated strengths in communicating with all levels within an organization
- Experience in working in multiple project teams at the same time for different releases
- Strong understanding of customer requirement, customer communication and quality deliverables
- Expert in database testing with strong SQl skills
- Worked On Automation frame works with Selenium Involved in design and Developing Data driven framework using TestNG
- SKILLS SUMMARY
- Automation Tools-Selenium, QTP, Ranorex, Collis / UL tool ( EMVco Certification)
- Programming Languages-Java, TestNG, Junit
- Manual testing : Test plan, test cases, Test scenarios , Functional; , regression , Non functional , Database testing, performance testing
- Agile methodologies-Jira , Jenkins , Bamboo , Confluence
- Others -Visual Studio Code, Maven, Jenkins, Oracle SQL Developer, HP LoadRunner, IDA, XML, Notepad, PostMan, SQL, Azure
Timeline
Senior QA Analyst
Ingenico
10.2022 - Current
Senior QA analyst
Meridian cooperative
03.2014 - 09.2022
Testing Analyst
McKesson, Consulting through KForce, McKesson Corporation
03.2012 - 01.2014
Testing Analyst
Third bank
01.2011 - 01.2012
Bachelor of Science -
Osmania University