Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Madhavi Sivala

Waltham,MA

Summary

I am a technology leader with over 20 years of experience in driving strategic technology initiatives and leading high-performance global teams to deliver innovative enterprise SaaS solutions. I have a proven track record in aligning technology strategy with business goals, modernizing technology stacks, optimizing infrastructure, and fostering a culture of trust, excellence and collaboration. Adept at leveraging emerging technologies, such as AI, to drive significant business growth and operational efficiency.

Overview

24
24
years of professional experience

Work History

VP of Engineering

Bigtincan
MA
01.2022 - Current
  • Lead four major product lines, driving 75% of revenue for 4 million users, and ensure that product and technology strategies are aligned with business goals. Overseeing integration efforts to seamlessly align acquired products and our own product with the existing platform.
  • Implemented career development and compensation frameworks in collaboration with the CTO, improving employee retention by 90% and boosting team productivity
  • Reduced infrastructure costs by 25% through strategic cloud migration and DevOps improvements.
  • Drive continuous strategic investments in code optimizations and CI/CD improvements to reduce development costs, engineering experience, and support faster, more reliable releases.

Director of Engineering

Brainshark
MA
05.2019 - 01.2022
  • Built and led a team of 35+, shifting from offshore contracting to a more integrated onshore team to enhance decisions, collaboration and innovation
  • Transitioned from Scrum to Kanban, reducing release cycles from 6 weeks to twice weekly, boosting time-to-market and customer satisfaction.
  • Achieved 98% compliance with code analysis and penetration tests, strengthening security and customer trust.
  • Revamped support, product, and engineering workflows, improving customer retention by 25% through streamlined processes and quicker issue resolution.

Engineering Manager

Brainshark
MA
07.2018 - 05.2019
  • Managed a team of 10 engineers and 28 offshore consultants to deliver high-quality product features on schedule
  • Rebuilt the QA organization from the ground up, resulting in a 70% reduction in incoming bugs and a notable improvement in product quality
  • Simplified the interview and onboarding processes, significantly reducing ramp-up time and enabling engineers to contribute effectively from the outset.

Senior Software Engineer/Team Lead

Brainshark
MA
04.2012 - 07.2012
  • Led squads responsible for Brainshark's Learning and Integrations modules, securing key integrations with Salesforce and other partners
  • Developed features and portals for Sales Readiness and CRM integrations, driving a 3x increase in the user base
  • Provided mentorship to developers, QA, and product owners, focusing on requirements that align with user needs, software design, and quality metrics.

Senior Software Engineer in Test

BuyerZone
MA
06.2011 - 04.2012

Senior Software Developer

Omgeo LLC
MA
11.2002 - 03.2009

Software Engineer

CMC Limited
India, India
09.2000 - 11.2001

Education

Masters in Computer Science -

University of Hyderabad
India
12.1999

BS, Computer Science -

Osmania University
India
12.1996

Skills

  • Java, C#, NET, Spring, Angular, Sql/NoSql
  • Generative AI
  • Data Warehousing (Databricks, PostgreSQL)
  • Technical leadership
  • Strategic Planning
  • Program Management
  • AWS, Azure, Docker, Kubernetes, Jenkins
  • Hiring
  • Budget
  • Risk and Vendor Management

Accomplishments

  • Led comprehensive modernization programs that resulted in a 35% improvement in product performance, accelerated reduced time-to-market, while decreasing infrastructure costs by 25%.
  • Achieved a 98% improvement in security compliance, reducing vulnerabilities and enhancing system reliability, positioning the company as a leader in secure enterprise solutions.
  • Successfully scaled engineering teams and reduced turnover to under 10%, while boosting employee engagement and development through strategic initiatives.
  • Spearheaded AI-driven solutions, generating $3M in new business within 6 months and positioning the company at the forefront of AI innovation in the industry.

Timeline

VP of Engineering

Bigtincan
01.2022 - Current

Director of Engineering

Brainshark
05.2019 - 01.2022

Engineering Manager

Brainshark
07.2018 - 05.2019

Senior Software Engineer/Team Lead

Brainshark
04.2012 - 07.2012

Senior Software Engineer in Test

BuyerZone
06.2011 - 04.2012

Senior Software Developer

Omgeo LLC
11.2002 - 03.2009

Software Engineer

CMC Limited
09.2000 - 11.2001

Masters in Computer Science -

University of Hyderabad

BS, Computer Science -

Osmania University
Madhavi Sivala