MADHU SUTHAR
Summary
Offering a diverse background in customer service, business development, business management, and project coordination. Recognized for the ability to rapidly establish rapport with both new and existing clients. Adept at learning new concepts quickly, coupled with outstanding multitasking abilities. Highly commended for innovative and creative problem-solving skills, effectively addressing and overcoming complex business challenges.
Overview
23
23
years of professional experience
Work History
Chanel Business Manager
Neiman Marcus
Garden City
10.2024 - Current
- Oversee all aspects of the Chanel counter within the department store, ensuring an exceptional shopping experience that aligns with brand standards.
- Build strong relationships with key clients, providing personalized shopping experiences that foster loyalty and repeat business.
- Process customer orders efficiently, including special orders for out-of-stock items, seasonal collections, and exclusive products, ensuring fast and accurate fulfillment.
- Created events to drive business
Fragrance Business Manager
Bloomingdale's
Huntington
07.2013 - 12.2023
- Created, managed, and executed business plans and communicated company vision and objectives to motivate teams
- Communicated with customers and vendors positively with particular attention to problem resolution
- Enhanced and redefined organizational structure to maintain competitive edge across territories
- Oversaw and improved deliveries through proactive coordination of daily operations
Freelancing
01.2010 - 06.2013
- Providing product knowledge and application techniques
- Help support sales staff
Sisley Business Manager
Saks Fifth Avenue
South Hampton
09.2002 - 10.2009
- Mentored local personnel on best practices and protocols to maximize productivity
- Addressed customer questions and concerns regarding products and services.
- Established and maintained relationships with key stakeholders, clients, and partners.
Education
High School -
John Bowen High School
New York, NY08.1984
Some College (No Degree) -
Queens College CCNY
Queens, NYSkills
- Oracle E-Business Suite
- Content creation
- Analytics
- Communication
- Creativity
- Strategic Thinking
- QuickBooks
- MS Office
- Data Entry
- Scheduling
Timeline
Chanel Business Manager
Neiman Marcus
10.2024 - Current
Fragrance Business Manager
Bloomingdale's
07.2013 - 12.2023
Freelancing
01.2010 - 06.2013
Sisley Business Manager
Saks Fifth Avenue
09.2002 - 10.2009
High School -
John Bowen High School
Some College (No Degree) -
Queens College CCNY
Similar Profiles
Julia GetteJulia Gette
Retail Preformance/Sales Operations Manager at Neiman MarcusRetail Preformance/Sales Operations Manager at Neiman Marcus
Tonia HollowayTonia Holloway
Lead Customer Care Associate at Neiman Marcus DirectLead Customer Care Associate at Neiman Marcus Direct
Maja Maya RadicaninMaja Maya Radicanin
Sales Manager, Precious Jewelry, Designer Handbags & Personal Stylist Program at Neiman MarcusSales Manager, Precious Jewelry, Designer Handbags & Personal Stylist Program at Neiman Marcus
Mischel BabiMischel Babi
Customer Care Representative at Neiman Marcus GroupCustomer Care Representative at Neiman Marcus Group
Lea K. PointLea K. Point
E-COMMERCE BUSINESS MANAGER at TRENDING BEAUTY, NEIMAN MARCUS DIRECTE-COMMERCE BUSINESS MANAGER at TRENDING BEAUTY, NEIMAN MARCUS DIRECT