MADHUKAR KAMALAKAR BIRADAR

Adaptable and analytical professional with a strong foundation in data interpretation and problem-solving. Strong skills in statistical analysis and data visualization tools. Committed to leveraging data insights for impactful business decisions and improvements.

• Resolved product issue through consumer testing.
• Improved relationship with customers and end users by developing a unique business intelligence solution to meet complex requirements.
• Research and Analysis - Evaluated PeopleSoft accounts receivable detail level mapping to general ledger.
• Consumer Research - Effectively executed new marketing outlines based on market research data collected to reflect consumer interest on both tactical and strategic levels.

• Provide accurate data/information that informs category decision making
• Maintaining software systems and performing system problem solving
• SPOC for any Escalations from onshore and resolving the queries
• Responsible for creating proper backups when volumes are high and during others absences, accordingly pitching in if there are any requirement
• Onsite-Offshore co-ordination and Work allocation
• Data analysis and training the new joiners
• Supervising lower-level information technology staff
• Achieving the set production on daily basis with high accuracy
• Coordinated activities with underwriters & Ensuring completion of assignments and delegated to staff as necessary
• Resolved diverse range of technical issues across multiple systems and applications for end-users across various time zones
• Managed backup and recovery of data assets to safeguard system availability
• Monitored systems in operation and quickly troubleshot errors
• Resolved escalated issues by serving as subject matter expert on wide-ranging issues
• Promoted efficiency among departments with prompt resolution of system issues

• Playing Cricket
• Chess
• Listen to music

• Salesforce Certified Administrator