Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madhumita Banerjee

Springboro,OH

Summary

Dynamic Medical Secretary and Receptionist with over a year of experience at University at Buffalo Medical Doctors (UBMD), specializing in patient scheduling, front desk operations, and insurance verification while maintaining visa-compliant medical records. Expertise in managing appointment scheduling, processing new patient information, and handling rescheduling requests through electronic medical records (EMR). Proven ability to verify insurance details, ensuring accurate in-network and out-of-network status along with timely claims submission. Additionally, brings over five years of experience in participatory research, monitoring and evaluation, project management, community development, and effective networking and partnership management.

Overview

25
25
years of professional experience

Work History

Medical Secretary/Receptionist

University of Buffalo Medical Doctors (UBMD)
03.2024 - 03.2025
  • Interacting with patients daily in person, over the phone and through text communication
  • Meeting and greeting visitors and patients, and directing or accompanying them to the specific doctor
  • Managing appointments for consultations, check-ups and surgeries and ensure that doctors have ample time for each patient
  • Helping patients fill out forms to record their personal information, medical histories and insurance details
  • Managing files and records, including word processing documents and spreadsheets, to provide easy access when required.
  • Handling sensitive medical information with care while respecting all state and federal laws and regulations regarding patient privacy

Team Leader

Just For Kids New York
04.2023 - 03.2024
  • Work directly with groups of students creating and implementing appropriate and engaging activities for the Just for Kids Before and After School Program participants in a safe, supervised, structured environment.
  • Support planning and implementation of age-appropriate daily activities.
  • Maintain general housekeeping of all program areas including program spaces and storage areas.
  • Provide direct competent supervision of children at all times, while maintaining ratios.
  • Communicate activity plans, group needs, and incidents/injuries to Program Manager.
  • Daily communication with participating families, staff and school personnel.

Project Officer

Indian Institute Of Bio Social Research & Development
08.2006 - 12.2011
  • Associated with ‘Indian Institute of Bio – Social Research and Development’ (IBRAD) in different types of project related to Research study and its implementation, Human development and sustainable livelihood, sustainable Natural Resource Management, action research and its implementation, research study on Monitoring and Evaluation.
  • Worked as Data entry analyst to Identified, corrected and reported data entry errors. Reviewed database entries to verify regulatory compliance. Gathered and documented statistical information to generate reports
  • Worked visiting faculty in the Department of Environmental Study of Rabindrabharati University and Jadavpur University India.

Assistant Teacher

Taki Government High School
06.2000 - 02.2005
  • Create a safe, welcoming, child-centered environment where all children can feel successful and be themselves
  • Provide a variety of materials and resources for children to explore, manipulate and use to create meaning (i.e., story manipulatives, art supplies, books, puzzles)
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.

Education

Master Of Philosophy - Environmental Science

University Of Kalyani
West Bengal, India
07.2007

Master Of Science - Environmental Science

University Of Kalyani
West Bengal, India
09.2004

Bachelor of Science - undefined

University of Calcutta
West Bengal, India
05.2002

Skills

  • Technical Skill: EMR/EHR Microsoft Word, Excel, Outlook
  • Patient scheduling
  • Telephone customer support
  • Medical records management
  • Patient check-in
  • Electronic medical record management
  • Detail oriented and efficient
  • Detail-oriented approach
  • Patient scheduling proficiency
  • Quick Learner
  • Hardworking

Timeline

Medical Secretary/Receptionist

University of Buffalo Medical Doctors (UBMD)
03.2024 - 03.2025

Team Leader

Just For Kids New York
04.2023 - 03.2024

Project Officer

Indian Institute Of Bio Social Research & Development
08.2006 - 12.2011

Assistant Teacher

Taki Government High School
06.2000 - 02.2005

Master Of Science - Environmental Science

University Of Kalyani

Bachelor of Science - undefined

University of Calcutta

Master Of Philosophy - Environmental Science

University Of Kalyani
Madhumita Banerjee