Madhuri Verma

Total Solutions Group is a leading advisory firm specializing in business compliances, digital transformation, customer experience (CX) strategies, and AI-driven service deployment

• Develop and execute partnership strategies to drive business growth and expand the company's advisory services across key industries.
• Identify and onboard partners, including technology providers and compliance experts, to enhance service offerings and deliver end-to-end solutions to clients.
• Negotiate and finalize high-impact alliances, ensuring mutually beneficial terms that align with the company's focus on compliance, digital transformation, and CX strategies.
• Drive digital transformation initiatives by partnering with leading partners to integrate advanced tools and platforms within workflows.
• Represent Total Solutions Group at industry events, building relationships with key stakeholders and positioning the company as a leader in compliance, CX, and AI-driven advisory services.

India's largest e-commerce enablement SaaS platform

• Accelerated market expansion by identifying and onboarding potential partners, contributing to an 8% growth in market presence.
• Built and nurtured strategic partnerships with global ISVs, expanding Unicommerce's footprint in India, the Middle East, and Africa.
• Streamlined partner onboarding by providing consultative guidance and ensuring seamless integration of Unicommerce's solutions into partner offerings.
• Collaborated with cross-functional teams (sales, product, and support) to deliver tailored solutions, driving partner satisfaction and retention.
• Monitored and optimized partnership performance by tracking KPIs and aligning initiatives with organizational goals.
• Represented Unicommerce at industry events, securing 10+ high-potential leads and fostering long-term relationships with key stakeholders.

A leading IT training organization focused on accessible IT education

• Boosted partner-generated revenue by 25% YoY by developing and executing comprehensive Partner Business Plans (PBPs)
• Optimized partner relationships through regular communication, account evaluations, and strategic planning, achieving a 95% partner satisfaction rate
• Negotiated high-impact contracts, improving terms and conditions to maximize revenue and profitability
• Implemented a Partner Relationship Management (PRM) system, enhancing communication and collaboration across 20+ partner accounts
• Led cross-functional initiatives with sales, marketing, and product teams to create 10+ joint marketing campaigns, driving partner engagement and demand
• Trained and mentored 5+ team members on partner account management, equipping them with the skills to drive partner success.

• Managed a portfolio of 15+ partner accounts, delivering tailored solutions to drive revenue growth and client satisfaction
• Developed and executed partner engagement strategies, resulting in a 20% increase in partner retention
• Collaborated with internal teams to deliver high-quality training programs, enhancing partner capabilities and performance

Asia's premier franchise solutions provider

• Identified and secured 10+ new business opportunities, driving revenue growth and market expansion
• Built and maintained strong client relationships, achieving a 90% client retention rate and extending contracts with key accounts
• Led cross-project pitching initiatives, securing partnerships and generating ₹50L+ in revenue
• Managed 5+ marketing campaigns, enhancing brand reputation and driving client engagement

India's leading online matchmaking service provider

• Increased client retention by 30% by building trusted relationships and delivering personalized solutions
• Promoted up-sell and cross-sell opportunities, driving a 20% increase in revenue from existing accounts
• Conducted 50+ client meetings, understanding their needs and delivering tailored matchmaking solutions