Madhuri Yadav Chekutty
Manchester,NH
Summary
Business Analyst with background in identifying business needs and determining solutions to business problems. Strong skills in data analysis, project management, and strategic planning, coupled with ability to communicate effectively with stakeholders at all levels. Proven track record of improving operational efficiency and driving growth by successfully implementing innovative strategies and process improvements.
Overview
8
8
years of professional experience
Work History
Business Analyst
IBM
Hyderabad, Telangana
03.2021 - 12.2023
- Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
- Identified needs of customers promptly and efficiently.
- Collected, tracked and evaluated current business and market trend data.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Maintained or updated business intelligence tools, databases or dashboards.
- Analyzed competitive market strategies through related product, market or share trends.
Business Manager
Novartis Pharmaceuticals
Hyderabad, Telangana
01.2016 - 01.2021
- Developed and implemented policies on a portal on NBS service and procedures to improve operational efficiency.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Conducted research on current industry trends to identify potential areas for improvement in business operations.
- Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Created presentations to present findings from market research activities to senior management team.
- Designed strategies for improving the quality of services provided by the organization.
- Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
- Assessed employee performance evaluations and recommended changes or improvements as needed.
- Collaborated with other departments within the organization to coordinate project efforts.
- Facilitated communication between different teams within the organization through regular meetings.
- Developed marketing plans for new products or services offered by the company.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Drove high performance by developing team members.
- Provided feedback to improve strategies, programs and initiatives.
- Communicated client priorities, delivering presence and business objectives.
- Translated customer needs into operational plan to fulfill projects with right resources.
- Addressed customer questions and concerns regarding products and services.
Education
Master of Science - Computer And Information Systems Security
New England College
Henniker, NH05-2024
Skills
- Quality Assurance
- Business process improvement
- Campaign Performance Tracking
- KPI Tracking
- Data Analysis
- Operational Reporting
- Project Management
References
References available upon request.
Timeline
Business Analyst
IBM
03.2021 - 12.2023
Business Manager
Novartis Pharmaceuticals
01.2016 - 01.2021
Master of Science - Computer And Information Systems Security
New England College
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