Summary
Overview
Work History
Education
Skills
Interests for next Opportunity
Accomplishments
Timeline
Generic

Madhu Sikinder Dudekula (Maddy)

Cincinnati,OH

Summary

Seasoned Solution Architect, Integration Specialist, and EDI Consultant with over 12 years of experience in enterprise B2B integrations across Retail, Logistics, and E-Banking sectors. Proven track record in digital transformation, standardization, and automation of Large-scale Supply Chain Ecosystems. Proficient in Cleo Clarify, Cleo Harmony, Sterling Integrator (GIS), Gentran, and Azure Integration Services (AIS). Expertise in EDI standards (X12, EDIFACT), file formats (XML, CSV, Flat Files), and communication protocols (AS2, SFTP, VAN, OFTP2). Skilled in eProcurement platforms like Coupa, SAP Ariba, and Oracle. Strong in solution design, map automation, partner onboarding, and end-to-end project delivery. Trusted point of contact for global accounts; excels in stakeholder management, Java-based integrations, SQL, Linux, and Managed File Transfers (MFT).

Overview

13
13
years of professional experience

Work History

Solution Architect

Spice Technology Group
07.2023 - Current
  • Serve as the EDI Middleware Application Owner, leading the Global Integration Team across regions to drive seamless B2B integrations.
  • Responsible for the design, implementation, and execution of enterprise-grade Supply Chain Integration projects, ensuring scalability and compliance.
  • Architected a robust Supply Chain Suite comprising:
    Order Management and Catalog Management systems
    Centralized Data Visibility dashboards for real-time tracking
    Full-cycle automation of Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes
  • Spearheaded the development of Automated Vendor Onboarding Capabilities, significantly reducing partner go-live time.
  • Collaborated with cross-functional teams including product, operations, and engineering to align integration solutions with business goals.

Integration Specialist

Amazon
01.2022 - 06.2023
  • Led end-to-end technical integrations between Amazon Business and large enterprise clients, including ERP and eProcurement systems.
  • Collaborated with Sales and Business Development to establish technical credibility during pre-sales and drive adoption of Amazon's integration-focused features.
  • Designed and implemented API-based integration solutions (REST, SOAP, XML, JSON) tailored to complex B2B procurement requirements.
  • Acted as the primary technical point of contact for client-facing integration projects, managing communication with internal teams and external stakeholders.
  • Conducted deep-dive architectural discussions to optimize system design, ensuring scalable and efficient integration with client platforms.
  • Developed detailed business and technical documentation including BRDs, FRDs, integration specs, and post-go-live support playbooks.
  • Supported SSO (Single Sign-On) implementations using SAML 2.0 and integrated with identity providers like Okta, Azure AD, and OneLogin.
  • Leveraged strong EDI knowledge (ANSI X12, UN/EDIFACT) and protocols (AS2, HTTPS, SFTP) to enable seamless transaction automation (850, 855, 856, 810, etc.).
  • Built strategic relationships with customer tech leaders and guided them through implementation and adoption of Amazon integration capabilities.
  • Drove continuous improvement initiatives by identifying bottlenecks and implementing automation or process optimizations.

Senior. Systems Analyst

UST Global
07.2019 - 01.2022
  • Worked as Technical Lead and EDI Middleware Application Owner.
  • Designed and implemented end-to-end B2B/EDI integrations between Clients ERP & EDI Middleware application, third-party EDI service providers, and SAP PI/PO, ensuring seamless data exchange and business continuity.
  • Managed daily operations, overseeing inbound/outbound EDI transactions and ensuring data integrity and compliance.
  • Led business partner onboarding, including EDI setup, mapping, and testing for new trading partners using X12 standards (850, 855, 856, 810, etc.).
  • Provided production support , performing exception handling, root-cause analysis, reprocessing failed transactions, and collaborating with stakeholders for resolution.
  • Supported migration efforts of EDI processing from AS400 to SAP PO , including documentation of legacy workflows, mapping specifications, and testing.
  • Developed and maintained EDI maps , partner profiles, and communication setups (AS2) in collaboration with internal teams and external vendors.
  • Ensured secure and reliable data transfer using tools like BizManager 400 , FileZ illa (FTP) , and XML editors .
  • Participated in cross-functional coordination with business and IT teams to resolve integration issues and drive continuous improvement in EDI/SAP workflows.
  • Monitored and tracked requests/incidents via JIRA and managed project timelines using TeamWork .
  • Adhered to change management and IT policy standards , while consistently delivering high-quality, business-critical integration solutions.

Senior Application Support Engineer

Cleo Software India Private Ltd
08.2017 - 05.2019
  • Provided 24/7 application support for On-Prem Cleo Managed File Transfer (MFT) customers, ensuring >99.9% uptime and minimizing production downtime incidents.
  • Managed critical customer infrastructure outage situations, reducing average resolution time by 30% through effective troubleshooting and rapid response.
  • Diagnosed and resolved software and setup errors by developing tailored technical solutions, increasing customer satisfaction and system stability.
  • Designed and executed comprehensive test scenarios to replicate and analyze complex issues, enabling faster root cause identification.
  • Developed and implemented workaround procedures when standard fixes failed, ensuring timely resolution and business continuity.
  • Collaborated directly with customers to recommend environment improvements for installed products, resulting in enhanced system performance and reduced incidents.
  • Proactively followed up after crisis events to deliver long-term solutions, reducing repeat outages by 25%.
  • Delivered expert support for Java APIs and JavaScript customizations, optimizing integration workflows and expanding product capabilities.

EDI Analyst

IBM Pvt Ltd
04.2017 - 08.2017
  • Worked as a Subject Matter Expert, responsible for designing and developing integration maps using Application Integrator and EAI tools. Involved in end-to-end development and testing of the complete integration system, mapping various ANSI X12 transactions to JSON, XML, Flat File and SAP iDocs, primarily for Retail and Logistics domains.
  • Developed internal XML structures, onboarded new production customers, and designed business process flows.

B2Bi Consultant

Tibil Solutions Pvt Ltd
06.2013 - 03.2017

Joined as a Software Engineer – Trainee and gained foundational knowledge in Electronic Data Interchange (EDI) and Supply Chain Management concepts. Acquired hands-on experience with the Sterling Integrator B2B application. Worked on-site at IBM ISL for nearly three years, delivering EDI services and support to IBM customers using Sterling Integrator.

Assistant Professor

Sri Krishna School of Engineering and Management
01.2012 - 01.2013

Worked as an Assistant Professor, taught Information Theory and Coding to third-year engineering students and Optical Fibre Communications to final-year engineering students, delivering course content with a focus on conceptual clarity, practical applications, and academic excellence.

Education

B.E. / B.Tech (Bachelor of Technology) - Electronics and Communication Engineering

Jawaharlal Nehru Technological University
Andhra Pradesh, India
01.2011

Higher Secondary (12th Grade) - Mathematics, Physics and Chemistry

Board Of Intermediate Education
Andhra Pradesh, India
01.2007

Skills

  • Enterprise Application & B2B Integration (EDI, API, MFT)
  • Supply Chain Process Automation (O2C, P2P, Vendor Onboarding)
  • Middleware Tools: Cleo Clarify, Harmony, IBM Sterling Integrator (GIS)
  • Cloud Integration Platforms: Azure Integration Services
  • ERP & eProcurement Integrations: SAP Ariba, Coupa, Oracle
  • Data Mapping & Transformation (X12, EDIFACT, XML, cXML, JSON)
  • Communication Protocols: AS2, SFTP, HTTPS, VAN, OFTP2
  • Java & SQL for Integration Logic and Backend Support
  • Project Leadership & Stakeholder Management (Agile/Scrum)
  • Business Process Modeling & Integration Design
  • Cross-functional Collaboration with Product, Engineering & Operations
  • Production Support & Issue Resolution for Global Customers

Interests for next Opportunity

Seeking a challenging role in Product Management, Solution Architecture, Integration Specialist within the Enterprise Application Integrations and Digital Supply Chain Management domains. Open to opportunities in ERP and EDI integration projects, or any dynamic and impactful role that leverages my expertise in enterprise integration, process optimization, and cross-functional collaboration to drive digital transformation and business value.

Accomplishments

  • Designed, automated, and streamlined end-to-end supply chain integration solutions for major retail clients including North West, Loblaws, Harry Rosen, Giant Tiger, Save The Duck, Amazon, Walmart, and Multiquip, enhancing operational efficiency and accelerating B2B onboarding.
  • Led Amazon Business integrations including eProcurement, SSO, and API-driven B2B solutions for enterprise customers, contributing to $30M in OPS.

Timeline

Solution Architect

Spice Technology Group
07.2023 - Current

Integration Specialist

Amazon
01.2022 - 06.2023

Senior. Systems Analyst

UST Global
07.2019 - 01.2022

Senior Application Support Engineer

Cleo Software India Private Ltd
08.2017 - 05.2019

EDI Analyst

IBM Pvt Ltd
04.2017 - 08.2017

B2Bi Consultant

Tibil Solutions Pvt Ltd
06.2013 - 03.2017

Assistant Professor

Sri Krishna School of Engineering and Management
01.2012 - 01.2013

B.E. / B.Tech (Bachelor of Technology) - Electronics and Communication Engineering

Jawaharlal Nehru Technological University

Higher Secondary (12th Grade) - Mathematics, Physics and Chemistry

Board Of Intermediate Education
Madhu Sikinder Dudekula (Maddy)