Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Madhusudhan Shagam

Seattle,WA

Summary

Lead Software Engineer with 5+ years at Amazon building distributed systems for compliance, security, and risk management. Designed and scaled compliance platforms from pilot → 100+ enterprise customers, saving $3M+ to date, improving audit coverage by 20%, and protecting customer data with credential leak automation. Recognized for delivering deep-dive design docs that raised engineering bar, driving Operational Excellence, and contributing to long-term strategic planning. Expertise in Distributed Systems, Cloud Security, and Technical Leadership.

Overview

6
6
years of professional experience

Work History

Lead Software Engineer (SDE II)

Amazon
Seattle, Washington
01.2024 - Current
  • Baselining Initiative: Led 5 engineers (influenced 8+) to design an end-to-end baselining platform handling 1M+ events and TB-scale computations within minutes. Reduced onboarding of new baselining use cases from 3 months → 2–4 weeks, enabling rapid rollout of compliance campaigns.
  • Built a reusable analytics platform for rule-based computation across org-wide compliance initiatives, centralizing event processing for baselining + other risk events.
  • Dealt with multiple Operational Excellence (OE) initiatives alongside SEs to reduce operational burden and tech debt across compliance systems, improving stability and reducing escalation frequency.
  • Authored detailed design documents that set higher standards for deep dives and technical quality, adopted as reference by peers and senior engineers.
  • Contributed to 1-year planning estimates and 3-year strategic planning documents for compliance engineering, shaping roadmap and investment priorities.
  • Mentored new hires, ran design reviews and training sessions, and improved on-call/ops readiness by introducing scalable alerting and event tracking.

Software Development Engineer II

Amazon
Seattle, Washington
04.2022 - 12.2023
  • AWS Security Scanner: Scaled from pilot → 100+ enterprise customers, transforming into a self-service compliance tool that reduced audit costs by $3M+ to date and expanded coverage by 20%.
  • Added a telemetry and ticket-routing layer, cutting 80% operational churn, and enabling smooth onboarding via 50+ client sessions, developer summits, and seminars.
  • Led a team of 3 to build a comprehensive testing framework ensuring scanner reliability at scale.
  • Credential Leak Automation: Led end-to-end delivery with integrations across dependencies. Automated credential rotation → reduced cost by 90%, mitigated 3+ leaks per week, and saved 100+ hours cumulative in manual triage

Software Development Engineer I

Amazon
Seattle, Washington
07.2020 - 03.2022
  • Proposed initial risk and compliance tracking system across internal docs/tickets/signals, enabling categorization of risk data for DS models and audits.
  • Built the first prototype of AWS Audit Scanner as an external SDK for AWS customers, cutting scanning costs by 60% through optimized scanning techniques
  • Partnered with stakeholders across Product, and Risk Managers to shape compliance automation roadmap

Software Development Engineer Intern

Amazon
Seattle, WA
05.2019 - 07.2019
  • Designed web crawler with AWS Comprehend-based NLP analysis, integrated with internal Crawling-as-a-Service.
  • Extended internal system with contextual keyword analysis, saving 0.5 SDE workload/year (~2.5 SDEs over 5 years).
  • Introduced NLP-driven automation org-wide, influencing adoption of AI-based compliance analysis.

Education

Master of Science - Computer Engineering

San Jose State University
San Jose, CA
05-2020

Skills

  • Distributed Systems: Event-Driven Architecture, TB-scale Computation, High-Scale Data Pipelines, Fault Tolerance
  • Cloud & Compliance: AWS, Security Automation, Risk Management, Audit & Threat Intel
  • Engineering Leadership: System Design, Operational Excellence, Long-Term Planning, Cross-Org Influence, Mentorship
  • Technical: Python, Java, SQL, NLP, Full Stack Development, AI/ML Integration (Claude, MCP)

Accomplishments

  • Amazon “Hire and Develop the Best” Award (x2) — recognized for mentorship and developing junior engineers.
  • ⚡ Amazon “Just Do It” Award — for driving Operational Excellence initiatives that reduced operational burden and tech debt.
  • 🥇 Hackathon Winner (x2) — topped company-wide hackathons with innovative technical solutions.
  • 🏆 1st Place – VP-Level Innovation Showcase (among 40+ teams) — recognized for delivering impactful compliance/security innovation with org-wide influence.

Timeline

Lead Software Engineer (SDE II)

Amazon
01.2024 - Current

Software Development Engineer II

Amazon
04.2022 - 12.2023

Software Development Engineer I

Amazon
07.2020 - 03.2022

Software Development Engineer Intern

Amazon
05.2019 - 07.2019

Master of Science - Computer Engineering

San Jose State University

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