MADI CAPPS
Greenville,NC
Summary
At Blessed Oasis Pet Resort I would deliver exceptional care to animals in various settings. Passionately promotes health and optimal wellness by providing quality support. Careful to observe animals and communicate concerns to help optimize care. I am also a Reliable and punctual Animal Care team member with proven skills in cleaning animal areas, coordinating inventory, and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Blessed Oasis Pet Resort
Jennifer Sloan
05.2022 - Current
- Trained new staff members on company policies and procedures, fostering a supportive learning environment that promoted growth within the team.
- Contributed to the resort's positive reputation by consistently receiving high ratings in guest satisfaction surveys.
- Acted as a liaison between guests and other departments, ensuring all requests were promptly addressed and resolved to maintain high levels of satisfaction.
- Facilitated clear communication among team members during busy periods to prevent errors and maintain operational efficiency.
- Played a key role in improving overall guest satisfaction rates through attention to detail and thorough follow-up on concerns or issues raised.
Education
Bachelor of Science - Biology
East Carolina University
Greenville, NC05.2027
Skills
- Fast Learner
- Hard Working
- Ability to Work Under Pressure
- Good time management
- Ability to Work in a Team
- Organizational Skills
- Shift lead
- Leadership
References
- Haley Fisher- (910)-568-1831- Coworker
- Jennifer Sloan- (910)-584-6503- Manager
Timeline
Blessed Oasis Pet Resort
Jennifer Sloan
05.2022 - Current
Bachelor of Science - Biology
East Carolina University
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