Madi Noble
Carlsbad,CA
Summary
Dynamic and results-oriented professional with a background in communication and a proven track record in sales, product promotion, and client relations. Seeking an Executive Administrative Assistant role in merchandising and corporate retail to leverage administrative skills and industry knowledge in supporting executive-level leadership and contributing to business growth.
Overview
17
17
years of professional experience
Work History
Executive Assistant
Bcene PR
08.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Demonstrated expertise in various industry tools, enabling efficient monitoring and management of client accounts.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Managed client portfolios, keeping all records updated and accurate for easy access and analysis.
Back Office Manager
Comprehensive Dermatology Group
04.2014 - Current
- Enhanced team productivity by developing and delivering comprehensive training programs for new hires and existing staff members.
- Promoted a positive work environment through active engagement with employees, fostering a culture of open communication and mutual respect.
- Evaluated the performance of back office staff members through regular feedback sessions and annual reviews, identifying areas for growth and development opportunities.
- Managed accounts payable/receivable functions with accuracy, ensuring timely processing of invoices and payments to maintain healthy cash flow levels.
- Utilize consultative sales approach to effectively promote dermatology products and brands to patients.
- Designed 7 successful product promotions including skincare, injectables, peels and lasers leading to increase of company sales by 120%-193% per promotion.
Sales Manager
Ulta
05.2012 - 03.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Territory Manager
Estée Lauder Inc.
06.2007 - 05.2012
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Analyzed and monitored sales data, market trends, and competitor activities to identify growth opportunities and inform strategic decision-making.
Education
Bachelor of Arts - Communications
California State University
San Marcos, CA05.2023
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Presentation Development
- Software Knowledge
- Spreadsheet tracking
- Social Media Management
- Critical Thinking
- Analytical Thinking
- Team Coordination
- Advanced MS Office Suite
- Project Management
Programs
- Asana
- Google Drive
- MS Office Suites
- Cision
- Coverage Book
- Adobe
Timeline
Executive Assistant
Bcene PR
08.2023 - Current
Back Office Manager
Comprehensive Dermatology Group
04.2014 - Current
Sales Manager
Ulta
05.2012 - 03.2014
Territory Manager
Estée Lauder Inc.
06.2007 - 05.2012
Bachelor of Arts - Communications
California State University