Madialice Lopez
Maricopa,AZ
Summary
Dynamic food and beverage professional skilled in customer service, cash handling, and team training. Proven ability to optimize service processes, ensuring efficient operations and enhanced customer satisfaction during peak periods.
Overview
6
6
years of professional experience
Work History
Runner/Food and Beverage Cashier
Slice Of Vegas
Las Vegas, Nevada
03.2023 - 08.2026
- Delivered friendly customer service while responding to guest questions and requests.
- Maintained accurate cash drawer during high-volume shifts, ensuring efficient transaction processing.
- Trained new cashiers on register procedures and customer service standards for consistent service quality.
- Assisted team members in optimizing service processes during peak periods to enhance customer experience.
- Worked with diverse coworkers to meet goals and resolve issues with products and services.
Server Assistant
PF Changs Restaurant
Las Vegas, Nevada
08.2022 - 12.2023
- Welcomed guests upon arrival with friendly, attentive service, contributing to positive first impressions.
- Assisted servers in delivering food and beverages to tables promptly, enhancing dining experience.
- Maintained cleanliness and organization of dining areas to foster a welcoming atmosphere.
- Worked with kitchen staff to support timely order completion and quality plating.
Material Handler
Tesla
Sparks, Nevada
04.2020 - 07.2022
- Operated forklifts to transport materials efficiently across the production floor.
- Collaborated with team members to enhance workflow efficiency.
- Followed safety protocols to reduce workplace hazards.
- Maintained cleanliness and organization of the warehouse, contributing to safety compliance.
Education
High School Diploma -
Edward Reed High School
Sparks, NV01-2019
Skills
- order coordination
- order accuracy
- food delivery
- cash handling
- customer service
- service efficiency
- team training
- attention to detail
- adaptability
Timeline
Runner/Food and Beverage Cashier
Slice Of Vegas
03.2023 - 08.2026
Server Assistant
PF Changs Restaurant
08.2022 - 12.2023
Material Handler
Tesla
04.2020 - 07.2022
High School Diploma -
Edward Reed High School