Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Madie Allen

Oklahoma City,OK

Summary

I Have Outstanding customer service, communication, and interpersonal skills. Highly adept at assisting coworkers and customers utilizing best practices. Very Detail oriented, strong organizational skills with ability to carry out tasks with No supervision, Very Hardworker and Great Listener and Learner, Willing to Work Full time And Take my job very serious, Willing to put in the time and effort to Meet all requirements for the job.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience

Work History

Hibbet Inc

Sales Associates
Oklahoma City, OK
08.2024 - Current
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Updated and maintained databases with current information.
  • Completed day-to-day duties accurately and efficiently.

Call Receptionist

Act Data
Oklahoma City, OK
06.2024 - 10.2024
  • Identified potential sales opportunities by asking probing questions about customer needs and preferences.
  • Answered customer questions in a professional and courteous manner.
  • Assisted team members with various projects as requested.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Adhered strictly to established policies, procedures and service standards when dealing with customers' requests or issues.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Updated and maintained databases with current information.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Journeys Penn Square , Gensco
Oklahoma City, OK
08.2022 - 12.2022
  • Estimate cost of repair or alteration of merchandise
  • Help customers try on or fit merchandise
  • Bag or package purchases and wrap gifts
  • Estimate and quote trade-in allowances
  • Prepare sales slips or sales contracts
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Maintain records related to sales
  • Clean shelves, counters, and tables
  • Exchange merchandise for customers and accept returns
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Demonstrate use or operation of merchandise
  • Answer questions regarding the store and its merchandise
  • Prepare merchandise for purchase or rental
  • Inventory stock and requisition new stock
  • Compute sales prices, total purchases, and receive and process cash or credit payment
  • Greet customers and ascertain what each customer wants or needs
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Ticket, arrange, and display merchandise to promote sales
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations

Cox Communication Call Center
09.2021 - 01.2022
  • Process merchandise returns and exchanges
  • Sort, count, and wrap currency and coins
  • Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately
  • Compute and record totals of transactions
  • Calculate total payments received during a time period, and reconcile this with total sales
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Stock shelves, sort and reshelve returned items, and mark prices on items and shelves
  • Answer incoming phone calls
  • Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Greet customers entering establishments
  • Issue receipts, refunds, credits, or change due to customers
  • Answer customers' questions, and provide information on procedures or policies
  • Offer customers carry-out service at the completion of transactions
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Providing Consultation and Advice to Others
  • Working with Computers
  • Assisting and Caring for Others
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Developing and Building Teams
  • Developing Objectives and Strategies
  • Staffing Organizational Units
  • Thinking Creatively
  • Experience with: Laptop computers, Cash registers, Food scales, Handheld bar code scanners, Laser printers, Ticket dispensing machines, Credit card readers, Microsoft Office, Microsoft Windows, Microsoft Excel

Education

High School Diploma -

Epic charter schools
Oklahoma City, OK
05.2024

Skills

  • [Equipment] operation
  • PPE compliance
  • Communication
  • Written communication
  • Time management
  • Networking
  • Analytical thinking
  • Team management
  • Organization and time management
  • Data management
  • Basic math
  • Leadership
  • Friendly, positive attitude
  • FLUENT IN [LANGUAGE]
  • Team building
  • Collaboration
  • Attention to detail
  • Project planning
  • Computer skills
  • Self-Directed

Awards

Volunteerism, Individuals who contribute to an event, a goal, or a certain number of hours or years of service that are performed., Leadership, Honor achievements of any background. We Are celebrated for Our positive impact on others and the world around them. Different qualities to highlight in your award recognition include communication, enthusiasm, and problem-solving.

Timeline

Hibbet Inc

Sales Associates
08.2024 - Current

Call Receptionist

Act Data
06.2024 - 10.2024

Journeys Penn Square , Gensco
08.2022 - 12.2022

Cox Communication Call Center
09.2021 - 01.2022

High School Diploma -

Epic charter schools
Madie Allen