Madigan Smith
Norman,OK
Summary
Organized and dependable candidate looking for a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Dispatcher
McIntosh Co. Sheriff's Dept.
01.2022 - Current
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Answered calls from automatic routing system and took basic information from callers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Directed responders using assigned mapping systems for timely emergency attendance.
County Clerk Deputy
McIntosh Co. Clerks Office
12.2020 - 08.2021
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Maintained current knowledge of records management industry trends to seek out improvement opportunities.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
Education
Associates - General Studies
Eastern Oklahoma State College
Wilburton, OK05.2024
Skills
- OLETS Certified
- Traffic Monitoring
- Updating Logs
- Maintain Records
- Prioritizing Calls
Timeline
Dispatcher
McIntosh Co. Sheriff's Dept.
01.2022 - Current
County Clerk Deputy
McIntosh Co. Clerks Office
12.2020 - 08.2021
Associates - General Studies
Eastern Oklahoma State College
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