Madiha Rehman
Valley Stream,NY
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Linkeo Sales consultant/2IC, Telstra Business Account Manager
Sensis, White Pages Tele Appointer
Victorian Education Sales Consultant
TELSTRA
01.2017 - 10.2018
- Telstra are the largest Telco provider in Australia and unfortunately have mixed public perception
- I was tasked with calling former clients on a win back campaign to convince them to return to our service
- The position involved selling ALL Telstra products on a win back campaign, dealing with disgruntled former customers and convincing them to return, application of strong objection handling and rapport building.
Support Telstra Sales Consultant
Vodafone Merchant
Sales consultant
10.2017 - Current
- Due to my strong performance as a, , I was promoted to 2IC to provide floor support for new and existing consultants
- Often this involved training and teaching agents additional sales techniques
- I was trusted with instant decision making and providing manager support when required, to confirm and validate appointment quality
- Linkeo are based in France with offices spanning the globe, the main product offered is web design and SEO.
SENSIS WHITE PAGES
02.2016 - 09.2016
- This role involved calling SME and various business owners across Australia
- The campaign was initiated to set up appointments and get our sales agents to demonstrate ROI in person
- To book appointments we would assess business needs, research potential revenue streams and demonstrate value and show application of ROI
- The main product sold was SEO optimization for web based advertising
FEE HELP
VICTORIAN EDUCATION
01.2016 - 09.2017
- Pitching prospective clients about the VET –FEE Help initiative which required appraising clients needs and educating about their responsibilities and obligations when enrolling in VET FEE Help funded courses
- This required distributing literature as well as working on D2D campaigns
- VODAFONE
- The position involved visiting Vodaphone merchants to restock supplies, provide product launch support and oversee general display and customer booths for Vodafone
- This required building and maintaining relationships with store managers, business owners and providing daily reports and updates to head office
- US AID
- Pakistan based charity, involving cold calling hundreds of business and residential campaigns to obtain donations for Education, food, water and improved sustained living.
Administrative Assistant
Hitech
09.2019 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Education
Diploma And Certification in Business Analysis - Business Analysis
Agile Netwrok
Online08.2033
High School Diploma -
Melbourne School of Business And Accounts
Australia05.2016
Bachelor of Science - Science Education
Women Degree College
Pakistan05.2005
Skills
- SKILLS/CORE COMPETENCIES
- Training new employees on company systems and procedures
- Meeting and exceeding KPI targets
- Appointment setting for agents to meet potential clients
- Ongoing floor support and coaching for new employees
- Research for call campaigns, including identification of eligible sales opportunities
- Objection handling
- Cross selling and up selling, including identifying opportunities for future growth
- Calculating return of investment
- Obtaining customer feedback
- Trained in various Sales methodologies and strategies
- Market research, including collating information for various campaigns/clients
- ADDITIONAL SKILLS/TRAINING
- CRM Software
- Sales Expertise
- Product Knowledge
- Goals and Performance
- Market Research
- Time Management
- Digital Sales
- Negotiations Expert and Strong Deal Closer
- Continuous Improvements
- Closing Techniques
- Retail Knowledge
- Salesforce Software
- Excellent Communication Skills
- Verbal and Written Communication
- Exceptional Multitasking Skills
- Expert in MS-Excel, word, power point and outlook
- Know Agile methodology and best practices and standards for quality control and quality assurance
- Proficient in decision making
Timeline
Administrative Assistant
Hitech
09.2019 - 05.2023
Sales consultant
10.2017 - Current
Victorian Education Sales Consultant
TELSTRA
01.2017 - 10.2018
SENSIS WHITE PAGES
02.2016 - 09.2016
FEE HELP
VICTORIAN EDUCATION
01.2016 - 09.2017
Linkeo Sales consultant/2IC, Telstra Business Account Manager
Sensis, White Pages Tele Appointer
Support Telstra Sales Consultant
Vodafone Merchant
Diploma And Certification in Business Analysis - Business Analysis
Agile Netwrok
High School Diploma -
Melbourne School of Business And Accounts
Bachelor of Science - Science Education
Women Degree College
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