Madilen Walters
La Vista,NE
Summary
Versatile professional with experience in healthcare support, medication administration, and customer service. Skilled in patient care coordination, record management, scheduling, and team collaboration. Recognized for strong communication, attention to detail, and the ability to deliver exceptional service in both clinical and customer-facing environments. Adaptable and reliable, with a proven ability to thrive in fast-paced settings while maintaining accuracy and professionalism.
Overview
7
7
years of professional experience
Work History
Radiology Assistant
Nebraska Medicine
Omaha, NE
02.2023 - Current
- Assisted radiologists in preparing patients for imaging procedures.
- Ensured patient records and imaging data were accurately maintained and organized.
- Scheduled appointments and coordinated patient flow within the radiology unit.
- Maintained cleanliness and organization of the radiology workspace and equipment.
- Managed inventory of supplies necessary for radiology procedures.
- Educated patients regarding preparation for radiology exams and post-procedure care instructions.
- Transported patients from one department or facility to another as needed.
- Scheduled appointments based on patient needs and availability of resources.
- Maintained patient records and updated information in the radiology database.
- Greeted patients, verified personal information, and answered questions about procedures.
CNA
Quality Living Inc.
Omaha, NE
06.2021 - 02.2023
- Maintained cleanliness and organization of patient rooms and common areas.
- Collaborated with healthcare team members to optimize patient care plans effectively.
- Answered patient call lights promptly and responded to requests appropriately.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Sales Associate
American Eagle
Grand Island, NE
08.2018 - 06.2021
- Assisted customers in selecting and purchasing merchandise.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to meet sales goals.
- Provided exceptional customer service and resolved issues promptly.
- Stocked shelves and replenished inventory as needed.
- Educated customers about promotions and loyalty programs.
- Trained new associates on store policies and procedures.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Northwest Highschool
Grand Island06-2020
Skills
- Healthcare teamwork
- Patient care coordination
- Appointment scheduling
- Medical record maintenance
- Procedure explanation
- Medical terminology
- Documentation and reporting
- Patient education
- Patient preparation
- Team collaboration
- Quality assurance
- Inventory management
- Effective communication
- Goal setting and achievement
Timeline
Radiology Assistant
Nebraska Medicine
02.2023 - Current
CNA
Quality Living Inc.
06.2021 - 02.2023
Sales Associate
American Eagle
08.2018 - 06.2021
High School Diploma -
Northwest Highschool
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