Madilyn Duhrkopf
Waterloo,IA
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Desk Clerk
University Of Iowa
Iowa City, IA
01.2024 - Current
- Greeted visitors and students upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
- Communicated with other departments in the building to handle situations and fix any issues residents may be having.
Detasseling
Pioneer
Dyersville, IA
06.2020 - 08.2021
- Completed assigned tasks within deadlines, contributing to overall project timelines and success rates.
- Maintained high levels of stamina and physical fitness, enabling the completion of labor-intensive tasks in various weather conditions.
- Complied with all company policies regarding breaks, meals, hydration requirements, sun protection measures, among others for personal well-being on the job site.
Education
Bachelor of Arts - Political Science
University of Iowa
Iowa City, IA05.2027
High School Diploma -
Don Bosco High School
Gilbertville, IA05.2023
Skills
- Problem-solving skills
- Time Management
- Customer Satisfaction Focus
- Hospitality industry expertise
- Team Collaboration
- Customer Communication
Timeline
Desk Clerk
University Of Iowa
01.2024 - Current
Detasseling
Pioneer
06.2020 - 08.2021
Bachelor of Arts - Political Science
University of Iowa
High School Diploma -
Don Bosco High School