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- Welcomed and checked in all clients at the front desk
- Thoroughly educated clients on all services and memberships offered
- Took clients back to therapies and assisted our nurses with IV drip setup
- Administered compression, red-light, and cryotherapy sessions
- Followed all health, safety and sanitation protocols
- Supported clinic by helping with laundry and daily checklists
- Greeted every customer with genuine kindness, even in the busiest of times
- Consistently prepared all beverages to Starbucks standards
- Moved between the bar, register, warming station, and drive-through positions based on store needs
- Remained calm, focused, and friendly at peak business hours
-Communicated clearly with my supervisors to ensure a smooth store flow
- Worked closely with kitchen staff, bartenders, and fellow servers to ensure a great guest experience
- Responded quickly to any guest needs, requests or questions
- Provided wonderful customer service while maintaining an extremely fast-paced environment
- Accurately processed all payments
- Upsold menu items and promotions to increase store revenue
- Operated register efficiently while connecting with every guest
- Monitored the self checkout area, assisting customers with any issues, age-restricted items, machine errors, or payment problems
- Watched for suspicious activity, incorrect scans or missed items
-Assisted team with returns, exchanges and price checks
- Built connections with regular customers and encouraged repeat business