Madilynn Brown
Citrus Heights,CA
Summary
Compassionate and dedicated professional with a Bachelor's degree in Sociology and extensive experience in case management, client advocacy, and community support. Passionate about serving individuals and advocating for their well-being. Adept at relationship-building, program development, and administrative functions. Seeking a role in social services, healthcare, or nonprofit sectors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Mun CPAs Accounting Firm
Roseville, USA
09.2021 - Current
- Managed calendars and organized meetings for senior management
- Improved client care services, streamlining case management processes
- Assisted with document preparation, financial reporting, and presentation development
- Maintained confidential records and enhanced administrative processes
Receptionist
Mun CPAs Accounting Firm
Roseville, USA
04.2021 - 09.2021
- Served as first point of contact, ensuring excellent client service
- Managed scheduling, document organization, and administrative support
- Assembling tax returns, writing up invoices, and mailing confidential information to the IRS and FTB
Assisting Living Coordinator's Assistant
Sunrise Senior Living
Rocklin, USA
04.2019 - 04.2021
- Supervised a team of 10 employees, overseeing care for 56 residents
- Developed customized care plans with healthcare professionals and families
- Ensured compliance with HIPAA regulations and designed leadership programs
Lead Care Manager
Sunrise Senior Living
Rocklin, USA
08.2018 - 04.2021
- Assessed client needs and developed care plans
- Trained and mentored staff, ensuring high-quality resident interactions
- Managed facility sections and coordinated dining schedules
- Communicated with families to coordinate resident care and medical services
In-Home Caregiver
Visiting Angels
Sacramento, USA
04.2017 - 05.2019
- Provided compassionate care to elderly clients, assisting with daily activities
- Supported personal hygiene, mobility, medication reminders, and meal prep
- Built trusting relationships with clients and their families
Care Manager
Sunrise Senior Living
Rocklin, USA
05.2018 - 08.2018
- Assisted residents with daily living activities and documented progress
- Developed individualized care plans and collaborated with medical professionals
- Provided quality of life tasks and workout physical therapy
Education
Bachelor of Arts - Sociology
California State University, Sacramento
Sacramento05.2022
Skills
- Social Services & Case Management
- Client Advocacy & Support
- Community Outreach & Development
- Crisis Intervention & Conflict Resolution
- Program Design & Implementation
- Relationship Building & Active Listening
- Data Collection & Reporting
- Team Leadership & Staff Development
- Time Management & Multitasking
Certification
CPR & First Aid Certified
Volunteer Experience
Volunteer, Homeless Outreach Program, Assisted individuals experiencing homelessness by connecting them with resources and social services.
Timeline
Executive Administrative Assistant
Mun CPAs Accounting Firm
09.2021 - Current
Receptionist
Mun CPAs Accounting Firm
04.2021 - 09.2021
Assisting Living Coordinator's Assistant
Sunrise Senior Living
04.2019 - 04.2021
Lead Care Manager
Sunrise Senior Living
08.2018 - 04.2021
Care Manager
Sunrise Senior Living
05.2018 - 08.2018
In-Home Caregiver
Visiting Angels
04.2017 - 05.2019
Bachelor of Arts - Sociology
California State University, Sacramento
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