Madilynn Faulkner
Howell,MI
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Resident Care Aide
Quality Care of Howell
07.2023 - Current
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Followed nutritional plans to prepare optimal meals.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Maintained accurate records of resident information, including health status, medications, allergies, emergency contacts, and dietary needs.
Book Store Attendant
St Louis Community College
08.2021 - 06.2023
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
- Contributed positively toward team sales goals by consistently meeting or exceeding individual performance targets.
- Ensured efficient opening/closing procedures were followed daily including balancing cash registers and securing facilities as per guidelines set forth by management.
- Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
- Streamlined checkout process by accurately handling cash transactions, issuing receipts, and bagging merchandise.
- Handled customer inquiries over phone calls or emails professionally while providing accurate information regarding products or services offered at the store.
Dietary Aide
Friendship Village Sunset Hills
05.2019 - 08.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Education
High School Diploma -
Seckman High School
Imperial, MO05-2019
Skills
- Compassionate caregiving
- Deadline management
- Patient education
- Teamwork and collaboration
- Time management
- HIPAA compliance
- AED operation
- CPR certified
Timeline
Resident Care Aide
Quality Care of Howell
07.2023 - Current
Book Store Attendant
St Louis Community College
08.2021 - 06.2023
Dietary Aide
Friendship Village Sunset Hills
05.2019 - 08.2021
High School Diploma -
Seckman High School
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