Madilynn Guerra
Houston,TX
Summary
Dynamic professional with strong skills in project management and cross-functional team leadership. Known for enhancing operational processes and delivering measurable results in inventory management and customer/leadership satisfaction.
Overview
6
6
years of professional experience
Work History
Cross Functional Lead
HEB Grocery Store
Houston, TX
12.2022 - Current
- Led cross-functional teams to streamline inventory management processes and adjust inventory accordingly using SRS.
- Developed and optimized workflows, reducing operational bottlenecks in store operations.
- Managed multiple projects simultaneously, prioritizing tasks and allocating resources effectively.
- Implemented returns processing system that expedited restocking of returned goods and minimized losses.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Worked flexible hours across night, weekend, and holiday shifts.
Product Specialist
Apple Inc.
Houston, TX
08.2020 - 02.2021
- Provided technical support and training for end-users, enhancing user adoption of new technologies.
- Optimized system performance through routine maintenance tasks and proactive issue resolution.
- Logged updates on support tickets to communicate status to users and managers.
- Championed the successful migration of legacy systems to modern platforms, resulting in seamless data transfer and improved operational efficiency.
- Delivered high-quality presentations showcasing key technological advancements that contributed significantly towards business growth or for personal use.
Leasing and Marketing Coordinator
Waterford Grove Apartments
Houston, TX
01.2022 - 06.2022
- Coordinated marketing campaigns to enhance visibility and engagement for Waterford Grove Apartments.
- Developed and maintained social media content to drive community awareness and online presence.
- Assisted in organizing resident events to foster community relations and tenant satisfaction.
- Facilitated property tours, highlighting features and benefits to prospective tenants.
- Processed rental applications, ensuring accuracy and compliance with company policies.
- Collaborated with maintenance team to address tenant concerns promptly, enhancing resident satisfaction.
Education
Certification -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ07-2026
High School Diploma -
Morton Ranch High School
Katy, TX05-2019
Skills
- Workflow configuration
- Cross-functional coordination
- Client interaction
- Proficient in handheld technology
- Attention to detail
- Problem resolution
Timeline
Cross Functional Lead
HEB Grocery Store
12.2022 - Current
Leasing and Marketing Coordinator
Waterford Grove Apartments
01.2022 - 06.2022
Product Specialist
Apple Inc.
08.2020 - 02.2021
Certification -
Maricopa Community Colleges, Rio Salado Community College
High School Diploma -
Morton Ranch High School