Madilynn Thomas
Towson,MD
Summary
Hardworking and passionate job seeker with exceptional organizational, communication, and teamwork skills eager to secure an entry-level Public Health position. Dedicated to advocating for health and wellness within the community through health education and promotion.
Overview
8
8
years of professional experience
Work History
Restaurant Worker
Perennial Restaurant
05.2023 - Current
- Deliver appetizing dishes to to customers according to established recipes while adhering to quality control measures set by the restaurant management.
- Assist kitchen staff with dessert orders and plating during high-volume shifts
- Ensure customers get the correct food order
- Stock necessary items for successful dinner/brunch services
- Provide exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
Restaurant Server
Ace's Run Restaurant & Pub
08.2021 - 08.2022
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Restaurant Hostess
Uno Pizzeria & Grill
09.2019 - 08.2021
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Took to-go orders both over the phone and at the front window of the establishment.
Volunteer
Believe In Tomorrow Children's Foundation
03.2016 - 12.2021
- Cleaned respite houses after each family visit.
- Set up house with toys and other gifts for family arrival based on the child's age and interests.
- Provided free coupons and passes to local establishments and restaurants.
Education
Bachelor of Science - Public Health
Towson University
Baltimore, MD12.2024
No Degree - Pre-Occupational Therapy Studies
Garrett College
Mchenry, MD05.2022
High School Diploma -
Northern Garrett High School
Accident, MD05.2020
Skills
- Teamwork
- Adaptable and flexible
- Reliable and responsible
- Hospitality best practices
- Exceptional communication
- Guest service
- Workflow coordination
Timeline
Restaurant Worker
Perennial Restaurant
05.2023 - Current
Restaurant Server
Ace's Run Restaurant & Pub
08.2021 - 08.2022
Restaurant Hostess
Uno Pizzeria & Grill
09.2019 - 08.2021
Volunteer
Believe In Tomorrow Children's Foundation
03.2016 - 12.2021
Bachelor of Science - Public Health
Towson University
No Degree - Pre-Occupational Therapy Studies
Garrett College
High School Diploma -
Northern Garrett High School
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