Madina Ebrahimi
Fremont,CA
Summary
Well-qualified social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems.
Overview
15
15
years of professional experience
Work History
Medical Social Worker
Kaiser Permanente Hospital
Fremont, CA
10.2017 - Current
- Provide psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction and developing healthy coping strategies in individual/family/group settings
- Responsible for developing and implementing individual Plan of Treatment which assist patients and families to cope and/or restore social, emotional, financial and environmental factors which affect and/or affected by illness
- MediCal Care Coordination- running a study in GSAA , Collaborative Primary care (CPC) included conducting patient assessments, completing ACEs screenings, collecting and helping analyze data.
- Provided psychosocial assessments to patients and their families.
- Facilitated referrals to community resources, such as housing or financial assistance programs.
- Conducted individual and family counseling sessions for clients with mental health issues.
- Collaborated with other healthcare professionals to create treatment plans for patients.
- Established relationships with external providers who could provide additional support when necessary.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
Medical Social Work Intern
Stanford Health Care
Palo Alto
09.2016 - 06.2017
- Service line includes both inpatient and outpatient service for Gastrointestinal Cancer and outpatient Gynecologic Oncology
- Conduct comprehensive assessments to identify patient and family needs and strengths; devise and implement plans consistent with evidenced-based practices and theoretical frameworks
- Address patient needs including palliative care resources and advance care planning, crisis intervention, end of life needs, safety assessment, appropriate mandatory legal reporting, local housing, transportation, and securing community resources
- Collaborate with multidisciplinary team and community agencies to assist diverse populations in eliminating barriers to care, especially in treatment of rare, complex disorders, and provide therapeutic counseling to patients and families
- Maintain a large, complex caseload (6+ patients daily and ongoing patients) and work closely with the medical team to support patients while they receive treatment at Stanford
- Co-facilitate Pancreatic and Gastrointestinal Cancer Support Groups for patients and caregivers once a month
- Shadowed Outpatient: ITA BMT and Hematology, Head & Neck Oncology and Cutaneous, and Neurology
- Shadowed Inpatient: Hematology and Gyn Onc, Nuclear Med & Breast Surgery, ENT, Pulmonary Hypertension, ED.
Patient Service Representative
Sutter Health Urgent Care
Palo Alto, CA
06.2015 - 08.2016
- Cheerfully greet patients; handle patient registration, insurance coverage, and reliability verification on Epic Systems; provide scheduling/telephone management and clerical /front desk with complete customer service satisfaction.
Case Manager Intern
Fremont’s Family Resource Center
Fremont
09.2015 - 06.2016
- Managed caseload of 5-7 clients and families at Durham Elementary School
- Worked with clients dealing with issues such as: homelessness, low socioeconomic, joblessness, medical, anger management, depression, social skills, truancy, and academic performance
- Led a weekly group session with 5 kindergarteners dealing with social skills, anger management, and teamwork
- Conducted comprehensive client assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information to develop creative and cost effective case plans
- Developed support systems to meet client needs by identifying and coordinating a variety of available services necessary to maintain independent living, self-sufficiency, and family stabilization by linking resources
- Prepared case plans and advocated for clients and families and prepared case notes in Psych Consult database
- Filed CPS reports when necessary
- Performed home visits to ascertain that clients were in a safe, clean, and stable environment.
Administrative Project Assistant Intern
Kaiser Permanente Pharmacies
East Bay, CA
03.2015 - 06.2015
- Provided general administrative services and developed various promotional materials/brochures
- Assisted with launch of KP.org website, KP mobile app, KP Preventative app, video visits, member photo id, including teaching patients how to order prescriptions online and how to access medical records
- Organized Technology Learning Center kiosk with pamphlets to promote an upcoming online program
- Developed survey via Survey Monkey ascertaining service of pharmacy visits by patients.
CNA Intern
St. Anthony’s Care Home
Hayward, CA
11.2009 - 05.2010
- Provided personal care, obtained vital signs, and assisted with rehabilitate/restorative care of senior residents.
Dental Receptionist
Smile Dental Office
Union City, CA
12.2008 - 03.2009
- Entered patient data, verified insurance; kept patient records, scheduled appointments, and handled phone calls.
Education
MSW -
CSU East Bay
06.2017
BS - Health Sciences Admin. & Mgmt.
CSU East Bay
06.2015
Mission Valley Regional Occupation Program
Skills
- Multilingual
- Medical Terminology
- Aseptic techniques
- Managing records
- Team collaborating
- Coaching patients
- Patient assistance
Affiliations
- Member, National Association of Social Workers (NASW)
- Member, Golden Key International Honour Society
Specialized Trainings
- Stanford Health Care, Palo Alto, CA trainings (1 hr. each)
- Fremont Family Resource, Fremont, CA trainings (2-3 hrs. each)
- Certificate, HIPPA, Stanford Hospital, Sutter Health, Kaiser Permanente, and CNA Program, Bay, Area, CA
- Sutter Health, Palo Alto Medical Foundation trainings (2-3 hrs. each)
Timeline
Medical Social Worker
Kaiser Permanente Hospital
10.2017 - Current
Medical Social Work Intern
Stanford Health Care
09.2016 - 06.2017
Case Manager Intern
Fremont’s Family Resource Center
09.2015 - 06.2016
Patient Service Representative
Sutter Health Urgent Care
06.2015 - 08.2016
Administrative Project Assistant Intern
Kaiser Permanente Pharmacies
03.2015 - 06.2015
CNA Intern
St. Anthony’s Care Home
11.2009 - 05.2010
Dental Receptionist
Smile Dental Office
12.2008 - 03.2009
MSW -
CSU East Bay
BS - Health Sciences Admin. & Mgmt.
CSU East Bay
Mission Valley Regional Occupation Program
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