Open To Work
Madisen Bell
Salt Lake City,USA
Work Preference
Quote
“Excellence is never an accident; it’s the result of high intention, sincere effort, and intelligent execution.”
Aristotle
Summary
Dynamic and detail-oriented Executive Assistant and Operations Specialist with extensive experience supporting C-level leadership and driving operational excellence in fast-paced, high-growth environments. Adept at optimizing executive workflows, managing complex schedules, and implementing innovative systems that streamline operations across departments. Known for fostering collaborative team environments, maintaining high discretion, and delivering consistent, measurable results.
Skilled in project coordination, process improvement, financial and contract administration, and vendor management. Demonstrates a proactive, solutions-focused approach to problem-solving that anticipates needs, reduces friction, and ensures strategic objectives are exceeded while supporting sustained business growth.
Skills
- Executive support
- Leadership & team management
- Customer service excellence
- Effective communication
- Calendar & inbox management
- Operations management
- Project coordination
- Workflow & SOP creation
- Contract & invoice administration
- Auditing & compliance support
- Scheduling & dispatching
- Travel planning & logistics
- Vendor & partner communication
- Inventory & supply management
- Front office operations
- Business development support
- Marketing coordination
- Problem-solving under pressure
- Cross-functional team alignment
- Computer & software proficiency (Mondaycom, G-Suite)
Overview
11
11
years of professional experience
Timeline
Executive Assistant
Ninja Kidz inc
09.2025 - Current
Branch Coordinator
Axis Portable Air
08.2024 - 03.2025
Administrative Assistant
USA Insulation of Utah
03.2024 - 07.2024
Manager of Brand Protection
Crumbl Cookies
01.2022 - 10.2023
Freight specialist
InXpress
08.2021 - 01.2022
Customer Care Supervisor
NorthStar
06.2020 - 03.2021
Inbound Appointment Scheduler
Ken Garff Automotive
07.2019 - 01.2020
Carrier Set Up and Agent Support
Freight Tec
08.2018 - 06.2019
Procurement Agent/Line Supervisor
Noxy
09.2017 - 10.2024
Studio Manager/Assistant Manager
As You Wish
05.2017 - 08.2018
Office Manager
Athletic Event Supply
05.2016 - 05.2017
President Assistant
THB inc.
05.2015 - 05.2016
High School Degree -
Viewmont High School
Work History
Executive Assistant
Ninja Kidz inc
09.2025 - Current
- Supported CEO as a strategic partner and “second brain,
” managing priorities, communication flows, and operational clarity across the entire company. - Built and implemented core systems including Monday.com workflows, PTO structures, payroll templates, approval pipelines, and content/production calendars.
- Coordinated production operations for film shoots, post-production, and live events, ensuring all departments were aligned.
- Managed contracts, invoices, vendor communications, and AP and AR functions; drafted and reviewed agreements and administrative documents.
- Served as primary point of contact between executive leadership and internal/external partners; handled scheduling, travel coordination, and executive communications.
- Resolved high-pressure operational issues with calm and autonomy, reducing friction and protecting CEO time during travel, deadlines, or complex situations.
- Maintained a high-trust role handling sensitive information, financial data, P&Ls, and contract oversight with exceptional attention to detail and discretion.
Branch Coordinator
Axis Portable Air
08.2024 - 03.2025
- Performed daily branch audits to ensure accuracy of customer accounts and contract management.
- Oversaw creation, approval, dispatching, auditing, invoicing, and payment collection on all contract.
- Coordinated daily dispatching schedules, fleet management, and unit maintenance.
- Maintained communication with project managers throughout their rental process.
- Handled parts ordering and office/shop/break room supply orders.
Administrative Assistant
USA Insulation of Utah
03.2024 - 07.2024
- Contacted active leads via phone calls, texts, and emails.
- Scheduled and maintained field appointment calendars.
- Followed up with current customers regarding installation scheduling, payments, and job reviews.
- Maintained accurate records for all aspects of the company; lead tracking, estimate recording, work order invoicing, etc.
- Ordered and maintained stock of advertising materials.
- Scheduled, set up, and ran booths at trade shows and local fairs.
Manager of Brand Protection
Crumbl Cookies
01.2022 - 10.2023
- Created, implemented, and oversaw a successful auditing system for 800+ franchised store locations.
- Hired, trained, and led a successful team of 15 compliance specialists while prioritizing team moral and cohesiveness.
- Maintained professional relationships with franchise partners during high stake compliance issues.
- Created and oversaw a complex quarterly travel scheduling system for all 15 compliance specialists.
- Traveled to locations across the United States to conduct in-store audits.
Procurement Agent/Line Supervisor
Noxy
09.2017 - 10.2024
- Sourced product containers and chemicals.
- Assisted in packaging line design and use.
- Maintained contact with suppliers of unique medical and cosmetic grade packaging and chemicals/ingredients.
- Established volume pricing and negotiated with suppliers.
- Tested and maintained quality products.
Freight specialist
InXpress
08.2021 - 01.2022
- Answered phone calls and emails from franchisees and customers and directed them to the correct team member.
- Completed invoicing tasks such as adding insurance costs, assigning the correct customer, and providing BOLS and POD documents for various shipments.
Customer Care Supervisor
NorthStar
06.2020 - 03.2021
- Assisted customers who called in regarding their home security systems with issues related to billing and account information.
- As supervisor, assisted in de-escalating upset customers and solving issues.
- Worked with a team to streamline processes and keep customer service standards high.
Inbound Appointment Scheduler
Ken Garff Automotive
07.2019 - 01.2020
- Assisted customers who called in regarding vehicle maintenance.
- Scheduled car services as well as recalls.
- Worked as a team to make processes more streamline.
Carrier Set Up and Agent Support
Freight Tec
08.2018 - 06.2019
- Assisted freight carriers during set up process within the system.
- Checked insurances and contacted insurance agencies for updated certificates.
- Supported agents in daily tasks.
Studio Manager/Assistant Manager
As You Wish
05.2017 - 08.2018
- Helped customers while focusing on excellent customer service.
- Completed opening and closing responsibilities as well as weekly manager paperwork.
- Handled training of new employees.
- Sold products and services to customers.
- Coached employees and maintained a well run business.
Office Manager
Athletic Event Supply
05.2016 - 05.2017
- Answered customer's questions whether by email, call, web chat, or in person.
- Led customers through complete ordering process.
- Completed all accounts receivable processes.
- Trained new sales staff.
- Organized and invoiced new orders.
- Oversaw all office manager duties including Human Resources responsibilities.
President Assistant
THB inc.
05.2015 - 05.2016
- Led website design and maintenance projects, completed inventory control procedures, and created reports.
- Professionally carried out projects for the CEO in a timely manner.
- Completed accounts receivable procedures.
- HR substitute for HR head.
Education
High School Degree -
Viewmont High School
Bountiful06.2014