Madisen Dotson

Dynamic customer service professional with over 10 years of experience in retail and customer-focused roles of all kinds. I adapt and thrive in all environments, take pride in being reliable and efficient, and enjoy creating meaningful connections with customers and colleagues alike.

Most recently, a dynamic and knowledgeable Budtender with a proven track record at Livwell, excelling in customer education and product merchandising. Leveraging strong interpersonal skills, I fostered trust and loyalty, significantly increasing repeat business. Proficient in POS system operation and dedicated to supporting medical patients with empathy and expertise in cannabis products.

I thrive in fast-paced environments where adaptability, problem-solving, and a friendly attitude make all the difference. Over the years, I’ve gained experience in nearly every area of customer service—retail, food service, and caretaking. I bring a strong work ethic and genuine enthusiasm to every role. Outside of work, I’m a proud dog mom and a nature lover who finds joy in the little things—whether it’s a great thrift find, a perfectly made cup of tea, cycling or a sunset hike. I’m always looking for new challenges, ways to grow, and opportunities to bring my skills and personality to a great team.