Successful at maintaining smooth, efficient, and compliant operations. Knowledgeable about safety and security protocols. Disciplined professional with uncompromising integrity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Branch Operations Manager
Southern Bank & Trust
11.2023 - Current
Developed strong relationships with clients, resulting in increased loyalty and repeat business.
Managed daily branch operations for optimal productivity and customer satisfaction.
Performed monthly compliance checks.
Monitored financial transactions to detect any suspicious activity or potential fraud.
Complied with regulatory guidelines and requirements.
Consulted customers to boost product sales and services.
Private Nanny/Caregiver
Self-employed
03.2020 - 10.2023
Provide one-on-one care and meet the physical, emotional, social, and intellectual needs of the child/children.
Built positive and nurturing environments to support child social and emotional growth.
Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
Implemented daily routines for optimal child development and created a structured environment.
Education
BSBA - Management
Old Dominion University
Norfolk, VA
05.2024
Associates of Science - Psychology/Sociology
Rappahannock Community College
Saluda, VA
01.2022
Skills
Confidentiality compliance
Client communication
Notary services
Contract review
File organization
Legal analysis
Calendar management
Proofreading
Administrative support
Writing and editing
Microsoft office
Awards
Valedictorian of senior class at King and Queen Central High School, Graduated Cum Laude at Old Dominion University and Rappahannock Community College
VP Business Development Manager/Branch Manger at Southern Michigan Bank & TrustVP Business Development Manager/Branch Manger at Southern Michigan Bank & Trust