Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madisen Morrow

Melbourne

Summary

. Adaptable Jersey Mike accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Jersey Mikes
02.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.

Sandwich Artist

SUBWAY®Restaurants
04.2022 - 09.2022
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Streamlined sandwich preparation processes for improved efficiency without sacrificing quality or presentation standards.

Crew Member

Taco Bell
04.2019 - 01.2021
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Expedited orders with accuracy, resulting in reduced wait times for customers.
  • Prepared high-quality food items following established recipes and safety guidelines for consistent results.
  • Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Trained new crew members on company policies, procedures, and best practices for optimal performance.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.

Education

High School Diploma -

Heritage High School
Palm Bay, FL
05.2023

Skills

  • Order Management
  • Food Preparation
  • Beverage Preparation
  • Drive-Thru Operations
  • Customer Engagement
  • Customer Service
  • Cash Handling
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Problem-Solving
  • Telephone Etiquette
  • Time Management
  • Inventory Counts
  • Flexible Schedule
  • Clear Communication
  • Verbal and Written Communication
  • Positive attitude
  • Leadership qualities
  • Attention to detail
  • Organizational skills
  • Training and development
  • Active listening

Certification

  • First Aid Certified
  • CPR Certified
  • AED Certified

Timeline

Crew Member

Jersey Mikes
02.2023 - Current

Sandwich Artist

SUBWAY®Restaurants
04.2022 - 09.2022

Crew Member

Taco Bell
04.2019 - 01.2021

High School Diploma -

Heritage High School

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Madisen Morrow