Madisen Rodriguez
Hampstead,NC
Summary
Proven to enhance customer satisfaction and sales at Food Lion through expert shelf stocking and exceptional service. Demonstrated ability to manage high-pressure situations at Hwy 55 Burgers Shakes & Fries, balancing efficiency with a friendly demeanor. Skilled in cleanliness and customer service, showcasing a positive attitude and a willingness to learn.
Overview
2
2
years of professional experience
Work History
Food Stocker
Food Lion
05.2024 - 09.2024
- Improved customer satisfaction by promptly addressing inquiries, locating items, and providing knowledgeable assistance regarding products.
- Reduced restocking time by consistently maintaining a well-organized and easily accessible backroom storage area.
- Contributed to increased sales by ensuring timely restocking of high-demand items.
- Managed time effectively while multitasking various duties such as stocking shelves, assisting customers, checking expiration dates, and maintaining store cleanliness.
Hostess
Cowfin
05.2023 - 10.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Waitress
Hwy 55 Burgers Shakes & Fries
05.2022 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associates - Vet Tech
Cape Fear Community College
Wilmington, NCSkills
- Cleanliness
- Shelf Stocking
- Heavy Lifting
- Warehouse Operations
- Positive Attitude
- Willing to Learn
- Friendly and Personable
- Customer Service
Timeline
Food Stocker
Food Lion
05.2024 - 09.2024
Hostess
Cowfin
05.2023 - 10.2023
Waitress
Hwy 55 Burgers Shakes & Fries
05.2022 - 05.2023
Associates - Vet Tech
Cape Fear Community College