Madisen Wynn

• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Contributed to store promotions by informing customers of available discounts or special offers at checkout.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Processed both cash and card purchases and returns.

I worked on contact for our clients, answering their questions, fixing problems, and making sure they have a satisfying experience using our goods and services.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Performed routine wound care and dressing changes on schedule.
• Improved patient satisfaction ratings by delivering compassionate and personalized care.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.