Summary
Overview
Work History
Education
Skills
Websites
Personal Email
Accomplishments
School Email
Work Email
Technology Skills
Timeline
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Madison Adams

Princeton,TX

Summary

Goal-oriented Performance Coach with distinguished experience in clinical documentation industries and proven leadership abilities. Expert in increasing job performance and client satisfaction while maintaining employee and client retention. Committed to optimizing employee talent and assisting in achieving quality patient care.

Overview

6
6
years of professional experience

Work History

Performance Coach

Aquity Solutions
04.2022 - Current
  • Build and maintain excellent client relationships through timely response to inquiries and go above and beyond to accommodate unusual requests.
  • Deliver exceptional client service to every client by leveraging extensive knowledge of the provided services and creating welcoming, positive experiences.
  • Assess client needs and develop plans to adequately address current and future objectives.
  • Host initiation presentation for new clients and their team to review technology/sign on processes/clinic and documentation preferences/HIPAA compliance/EMR requirements/budgeting/implementation.
  • Address and resolve client concerns and issues to improve satisfaction.
  • Prepare for and responded to unforeseen events and challenges.
  • Perform quarterly performance surveys to manage client's in-clinic preferences and needs from their scribe.
  • Perform monthly quality audits in compliance with data quality standards.
  • Create and maintain spreadsheet applications to track and record client data.
  • Monitor site/project progress, identify risks and take corrective action as needed.
  • Assist with scheduling and facilitating meetings between coworkers to discuss ongoing projects/site placements/quality concerns/client concerns/schedules/conflicts.
  • Monitor employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Perform monthly mental health checks on scribes to ensure job satisfaction.

Medical Scribe

Aquity Solutions
10.2020 - 04.2022
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
  • Gathered patient charts to prepare for upcoming appointments and maintain organization.
  • Accepted dictated notes and produced professional documents with outlined information.
  • Used Epic EMR to input information into computerized patient record system.
  • Communicated with other medical staff and personnel to obtain additional patient information.
  • Processed patient referrals and authorizations to enable smooth patient consultations.
  • Provided training to incoming scribes and provided feedback to each individual scribe shadowing.

Home Health Aide

Self Employed through Iowa Total Care
05.2019 - 11.2020
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Activities Assistant

Accura Healthcare of Ames
12.2019 - 10.2020
  • Worked alongside the director to plan the monthly activities calendar. -Gathered residents, informed them of upcoming activities, and created activities to be all inclusive. -Facilitated 1:1 resident activities to make sure each resident was seen three times a week. -Completed initial activity assessments of patients. -Worked along staff during the COVID-19 pandemic to ensure proper safety protocols and infectious disease protocols were taken.
  • Engaged residents through events, small groups, and personal attention.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Scheduled movies, entertainment, and other special events.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Communicated with family members and other caregivers to provide updates on well-being and care of residents.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Assisted with physical therapy exercises to help residents regain strength and mobility.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Maintained master calendar and relevant records.
  • Documented initial assessments as well as weekly activities resident engaged in accordance with state policy.

Direct Support Assistant

Childserve
11.2018 - 10.2019
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Evaluated client progress toward established annual and quarterly goals.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Scheduled daily and weekly care hours for client caseload.

Student Athletic Trainer

Moraine Valley Community College
10.2017 - 05.2018
  • Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
  • Communicated with head trainer and doctors about patient needs.
  • Evaluated and triaged athletic injuries for doctor.
  • Supported students in meeting training and conditioning goals.
  • Prescribed treatments such as rest, ice, compression, and elevation.
  • Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
  • Monitored and evaluated injured athletes during rehabilitation sessions.
  • Delivered emergency care for injured athletes on field or at sporting events.
  • Applied therapeutic modalities and procedures to treat injuries.
  • Devised rehabilitation and exercise plans to aid healing, build strength and prevent further injury.
  • Educated athletes on importance of proper nutrition, rest and hydration.

Education

Bachelor of Science - Bachelor's of Science in Biology

Arizona State University
Tempe, AZ
12.2023

High School Diploma -

Carl Sandburg High School
Orland Park, IL
05.2017

Skills

  • Performance Monitoring
  • Client Relationship Management
  • Effective communication
  • Conflict Resolution Skills
  • Goal setting
  • Workforce Management
  • Client Retention
  • Project/Site Management
  • Data Interpretation
  • Multitasking capabilities
  • Time Management
  • Computer Proficiency

Websites

Personal Email

Madison.adams080@gmail.com

Accomplishments

  • Made the Dean's list each year at college so far.
  • Took and passed a medical terminology course at Moraine Valley Community College (2018).
  • Worked alongside Dr. Jason Gillette at Iowa State University to present research on the Paexo Exoskeleton during a convention at Iowa State for biomechanics and presented the research.
  • Worked with Dr. Ekkekakis at Iowa State University to explore Evidence Based Practice for Multiple Sclerosis and Depression within the medical field and presented the research.
  • Over 3000 hours of direct patient care experience.
  • 65 to 70 WPM typing speed.

School Email

Madams50@asu.edu

Work Email

Madison.adams@aquitysolutions.com

Technology Skills

  • Proficient with Athena and Epic as an EMRs
  • Microsoft Office
  • Google Suite
  • Adobe Acrobat
  • Proficient in use of printers and fax machines.

Timeline

Performance Coach

Aquity Solutions
04.2022 - Current

Medical Scribe

Aquity Solutions
10.2020 - 04.2022

Activities Assistant

Accura Healthcare of Ames
12.2019 - 10.2020

Home Health Aide

Self Employed through Iowa Total Care
05.2019 - 11.2020

Direct Support Assistant

Childserve
11.2018 - 10.2019

Student Athletic Trainer

Moraine Valley Community College
10.2017 - 05.2018

Bachelor of Science - Bachelor's of Science in Biology

Arizona State University

High School Diploma -

Carl Sandburg High School

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Madison Adams