Madison Adams
New York,NY
Summary
Passionate barista and food service worker with background in specialty coffee shops and managing in fast-paced environments. Skilled in crafting and serving various pastries, foods, and beverages to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista & Food Service
The Donut Pub
New York, NY
08.2022 - Current
- Trained new employees on restaurant policies, procedures, and customer service standards.
- Maintained a clean and organized work environment, including cleaning coffee machines, food preparation, and seating areas.
- Addressed all customer questions and concerns regarding products, services, and requests.
Food, Beverage & Retail Attendant
Le Pain Quotidien
New York, NY
02.2022 - 08.2022
- Performed multiple roles in the restaurant industry, including hosting, serving, and retail work.
- Helped service staff handle demand by distributing food and beverages.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Cashier and Barista
Schmakary's Cookies
New York, NY
09.2021 - 12.2021
- Greeted customers upon entering the store and assisted with product selection.
- Balanced cash register drawers at end of shift ensuring accuracy of funds received versus items sold.
- Interacted with guests to help recommend the best food and beverage products for them.
Barista
Dunkin
Geneseo, NY
11.2018 - 06.2020
- Processed efficient and accurate cash, check, debit, and credit card payments using the Point-of-Sale system.
- Prepared and served various drink, food, and pastry items adhering to specific recipes and presentation standards.
Education
BBA - Business Management
Pace University
New York, NY05-2024
High School Diploma -
Livonia High School
Livonia, NY06-2020
Skills
- Dining room maintenance
- Exceptional customer service
- Food and Beverage Recipe adherence
- Positive and professional
- Order processing efficiency
- Point of sale proficiency
Certification
- Food Protection License - October 2022
References
References available upon request.
Timeline
Barista & Food Service
The Donut Pub
08.2022 - Current
Food, Beverage & Retail Attendant
Le Pain Quotidien
02.2022 - 08.2022
Cashier and Barista
Schmakary's Cookies
09.2021 - 12.2021
Barista
Dunkin
11.2018 - 06.2020
BBA - Business Management
Pace University
High School Diploma -
Livonia High School
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