Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madison Albertson

Indianapolis,IN

Summary

Proven team player with a strong background in customer service and health and safety compliance, demonstrated during my tenure at Brownsburg Meadows. Skilled in cleaning techniques and effective communication, I have consistently enhanced guest satisfaction and maintained safe work environments. My ability to multitask and prioritize has significantly improved operational efficiency. I have a variety of task to offer.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeping Room Attendant

Brownsburg Meadows
08.2023 - 06.2024
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Package Handler

UPS
07.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Package Handler

Amazon Prime
07.2021 - 11.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Packing, Shipping, and Receiving Assembler

Prime Distribution Services
12.2020 - 06.2021
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Expedited order processing time through effective organization and prioritization of tasks.
  • Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
  • Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
  • Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.

Cashier

McAllister’s
10.2020 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Cook

Wendy’s
03.2018 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

Associate Of Applied Science - Paralegal Studies

National American University
Rapid City, SD
06.2024

High School Diploma -

Ben Davis High School
Indianapolis, IN
06.2020

Skills

  • Cleaning bathrooms
  • Cash handling
  • Forklift
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused
  • Mopping floors
  • Waste disposal
  • Chemical Handling
  • Cleaning techniques
  • Restocking supplies
  • Time Management
  • Multitasking and Prioritizing
  • Customer Service
  • Teamwork and Collaboration
  • Team Support and Collaboration
  • Problem-Solving
  • Health and safety compliance
  • Organizational Skills
  • Multitasking
  • Heavy Lifting
  • Excellent Communication
  • Active Listening

Certification

•Radiology Provisional Permit Dental Radiology

• CPR certification

Timeline

Housekeeping Room Attendant

Brownsburg Meadows
08.2023 - 06.2024

Package Handler

UPS
07.2022 - 07.2023

Package Handler

Amazon Prime
07.2021 - 11.2021

Packing, Shipping, and Receiving Assembler

Prime Distribution Services
12.2020 - 06.2021

Cashier

McAllister’s
10.2020 - 12.2020

Cashier/Cook

Wendy’s
03.2018 - 10.2020

Associate Of Applied Science - Paralegal Studies

National American University

High School Diploma -

Ben Davis High School
Madison Albertson