Madison Ali

• Operate cash register to efficiently process customer purchases, including ringing up items and handling payments.
• Provide friendly and attentive service by engaging with customers, answering questions, and ensuring a positive shopping experience.
• Bag customer items carefully and accurately, maintaining a clean and organized checkout area.
• Maintain a professional and courteous demeanor, consistently greeting customers with a smile.

• Accurately picked items from designated warehouse aisles based on scanner instructions and filled totes for order fulfillment.
• Maintained high productivity in a fast-paced, performance-driven environment where efficiency and accuracy were closely monitored.
• Worked 12-hour shifts on weekends, consistently meeting or exceeding expected performance (EP) metrics.
• Demonstrated strong time management, attention to detail, and the ability to adapt quickly to a dynamic workflow.

• Provided excellent customer service by assisting customers with purchases, ringing up transactions, and helping with self-checkout when needed.
• Maintained a clean and organized store environment by restocking shelves, checking aisles for expired products, and ensuring merchandise was properly placed.
• Answered customer questions, resolved issues, and ensured a positive shopping experience.
• Regularly updated price tags and signage to keep the store accurate and presentable.

• Worked in a fast-paced environment handling multiple responsibilities, including preparing beverage stations, organizing delivery orders (DoorDash, Uber Eats, Grubhub), and assembling bags for dine-in and takeout.

• Provided prompt and friendly customer service, ensuring guests received accurate orders and a positive dining experience.

• Maintained cleanliness and organization in workstations and followed food safety standards.

• Collaborated with team members to ensure smooth service during peak hours.