Madison Allen
Downey,CA
Summary
Versatile Special Education Teacher with focus on individual student needs across academia and emotional development. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Special Education Intern
Rossier Park Elementary
Orange , CA
08.2020 - Current
- Provided professional development training to educate faculty and staff on laws and regulations governing special education.
- Planned daily activities to keep students engaged and on track with learning goals.
- Designed individual education plans to encourage student growth according to different learning abilities and needs.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Mentored new teachers on student progress monitoring and legal document preparation.
CASE MANAGER/ SUPERVISOR
INCLUSION SERVICES
06.2018 - 08.2020
- Managed caseload of 6 adults with developmental/mental disabilities to provide comprehensive, community-based care.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Developed plans to teach clients independent living tasks.
- Collaborated with Regional Centers and service coordinators.
- Managed support services and fostered communication among social workers, therapists, hospital staff and clients.
ASSISTANT DIRECTOR oF DEPARTMENTS
ST. FRANCIS MEDICAL CENTER
11.2016 - 03.2019
- Conducted interactive, hands on trainings and interviews.
- Submitted weekly metrics, drafted reports and created manuals
- Managed two departments (about 30 people)
- Built rapport with clinical staff and interns to create a well rounded program.
- Clinical work: performed basic care duties for infants and adult patients.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Created and updated records and files to maintain document compliance.
- Trained and mentored new employees on internship practices.
Customer Service Representative
La Sierra University
Riverside , CA
09.2016 - 03.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
Education
Bachelor of Arts - Mild/Moderate Education Specialist
Alliant International University
San Diego, CA 03.2020 - Current
Bachelor of Arts Degree - Business Management
La sierra university
Skills
Excellent Communication
undefinedTimeline
Special Education Intern
Rossier Park Elementary
08.2020 - Current
Bachelor of Arts - Mild/Moderate Education Specialist
Alliant International University
03.2020 - Current
CASE MANAGER/ SUPERVISOR
INCLUSION SERVICES
06.2018 - 08.2020
ASSISTANT DIRECTOR oF DEPARTMENTS
ST. FRANCIS MEDICAL CENTER
11.2016 - 03.2019
Customer Service Representative
La Sierra University
09.2016 - 03.2018
Bachelor of Arts Degree - Business Management
La sierra university
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