Madison Allen

- Performed opening and closing duties to prepare the dining area for service efficiently.
- Effectively utilized the POS system for order placement, billing, and managing complimentary items.
- Collaborated with team members to ensure a streamlined workflow during high-traffic periods.
- Enhanced customer satisfaction through attentive and personalized service.
- Maintained cleanliness and organization in the dining area to ensure a positive guest experience.
- Addressed customer concerns promptly and professionally, fostering strong relationships.
- Participated in training new staff members on restaurant standards and best practices.
- Contributed to increased sales through effective upselling techniques and a thorough understanding of the menu.
- Managed reservations and seating arrangements to maximize table turnover.
- Cultivated strong rapport with regular customers, enhancing repeat business.
- Ensured strict adherence to health and safety protocols to maintain a safe dining environment.
- Facilitated effective communication between front-of-house and back-of-house staff to promote operational efficiency.
- Upheld high standards of personal appearance and hygiene at all times.

- Cultivated warm relationships with regular customers.

- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

- Removed trash, debris and other waste materials from premises.

- Used time management and efficient cleaning methods to meet deadlines.

- Performed thorough after-hours cleaning of dining areas, restrooms, and high-touch surfaces to meet health and safety standards.

- Sanitized tables, chairs, and entryways, ensuring a clean and welcoming environment for the next day's guests.

- Organized cleaning supplies and tools, maintaining readiness for daily operations and contributing to a smooth reopening process.

- Demonstrated reliability and attention to detail by consistently completing cleaning tasks efficiently and independently.

- Leveraged after-hours cleaning experience to develop strong organizational habits that benefited subsequent serving responsibilities.

- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person

- Greeted and seated guests efficiently, ensuring smooth customer flow and optimal seating arrangements during peak hours.

- Managed reservation systems to accommodate special requests and large parties, maintaining a high level of customer satisfaction.

- Handled high-volume guest inquiries with a friendly and professional demeanor, resolving seating conflicts and waitlist management effectively.

- Assisted in training new hostesses, sharing best practices to improve customer interactions and streamline operations.

- Communicated seamlessly with kitchen and serving staff, ensuring timely and accurate order deliveries.

- Performed opening and closing duties, including organizing the dining area, checking cleanliness, and preparing for service.

- Adapted quickly to changing circumstances, such as unexpected guest surges, and made seating adjustments to optimize turnover.