Summary
Overview
Work History
Education
Skills
Accomplishments
Collegiate Athlete
Timeline
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Madison Almond

Madison Almond

Cincinnati,OH

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.

Overview

2
2
years of professional experience

Work History

Waitress and Production

Skyline Chili
05.2023 - 08.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Private Lesson Instructor

YMCA/Cincinnati Synchrogators
05.2021 - 08.2023
  • Evaluated progress regularly, adjusting instructional strategies to ensure consistent improvement in performance.
  • Demonstrated flexibility in working with students of varying ages, skill levels, and learning preferences for optimal instructional outcomes.
  • Prioritized safety within the learning environment by adhering strictly to established guidelines and protocols during all lessons.
  • Enhanced student proficiency by developing customized lesson plans tailored to individual needs and goals.
  • Implemented creative approaches to instruction, incorporating multimedia resources and hands-on activities as appropriate.
  • Ensured swimmers were prepared for upcoming competitions and skills testing.

Lifeguard

YMCA
07.2021 - 12.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.

Education

Bachelor of Science - Health Sciences/Pre-Physical Therapy

The Ohio State University
Columbus
08.2025

High School Diploma -

Anderson High School
Cincinnati, OH
05.2022

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Complex Problem-Solving
  • Relationship Management
  • Leadership Qualities
  • Effective problem-solver
  • CPR and AED Training
  • Swim Instruction
  • Emergency Response
  • Decision-Making

Accomplishments

Synchronized Swimming

  • 6 time National Championship at the high school level.
  • Collegiate Team National Champion in 2023.
  • Team Captain on high school team for 7 years.
  • Named the 2017 USA Synchro Rising Star Athlete.

Collegiate Athlete

Being a collegiate athlete is an exhilarating journey that encompasses dedication, discipline, and passion. It involves balancing the rigorous demands of academics (keeping above a 3.0) with the intense physical training required for one's sport (20 hours a week). As a collegiate athlete, you become part of a tight-knit community, bonded by shared goals and experiences. It's a journey of self-discovery, pushing oneself beyond limits, and embracing the values of teamwork, resilience, and perseverance. Through the highs of victory and the lows of defeat, being a collegiate athlete shapes character, instills values, and creates memories that last a lifetime.

Timeline

Waitress and Production

Skyline Chili
05.2023 - 08.2023

Lifeguard

YMCA
07.2021 - 12.2022

Private Lesson Instructor

YMCA/Cincinnati Synchrogators
05.2021 - 08.2023

Bachelor of Science - Health Sciences/Pre-Physical Therapy

The Ohio State University

High School Diploma -

Anderson High School
Madison Almond