Madison Angstadt
Wichita,KS
Summary
Service-oriented individual with 10 years of experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background with established processes and procedures.
Overview
13
13
years of professional experience
Work History
Wellsky support
Phoenix Home Care & Hospice
Wichita, Kansas
09.2025 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
Letter Carrier
USPS
Wichita, KS
01.2021 - 08.2025
- Sorted and organized mail based on delivery sequence along established route.
- Delivered various types of mail on schedule, ensuring adherence to strict timelines.
- Sequenced and routed all classes of mail for efficient delivery along established route.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Executed mail delivery by following designated routes within strict timelines.
Police Officer
Wichita Police Department
Wichita, KS
01.2021 - 11.2021
- Apprehended suspects, prepared case reports and testified in courtroom hearings.
- Apprehended suspects, prepared detailed case reports, and testified in courtroom hearings to support prosecution.
- Mediated domestic disturbances, ensuring victim safety and maintaining peace in crisis situations.
- Searched vehicles, buildings, homes and property for evidence and stolen property.
- Communicated with subjects and witnesses to acquire and verify information relevant to roadway accident investigations.
- Assessed crime scenes upon arrival and secured areas.
- Responded to and investigated security and burglar alarms.
- Communicated with subjects and witnesses to gather and verify critical information for roadway accident investigations.
- Wrote, reviewed and approved reports entered in county database.
- Provided training on gang-related issues, firearms, defensive driving and other related police topics to newly hired officers.
Correc
El Dorado Correctional Facility
El Dorado, KS
07.2020 - 01.2021
- Applied non-violent response tools and physical restraint during problematic situations.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Facilitated safe restraint of violent and unruly inmates to ensure security and order.
- Proposed additional treatment strategies for inmate rehabilitation. and diagnostic efforts for inmates.
- Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
- Maintained daily logs of shift activity.
- Oversaw inmate behavior to deter crime, escape attempts, and other dangerous activities.
- Maintained communications with staff and inmate body to maintain a safe, effective prison environment.
- Ensured accurate physical head count of inmates during shifts. at all times.
- Inspected cells and conducted random searches of common areas.
Cashier
Newton Discount Liquor
Newton, KS
03.2020 - 07.2020
- Assisted customers in locating products, addressing inquiries, and providing tailored recommendations.
- Organized and arranged products on shelves to ensure availability for customers and made sure inventory was full
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash drawer and balanced at end of shifts.
- Assisted customers with product selection and inquiries on store offerings.
Smoke Shop Manager
Valley Liquor
Valley Center, KS
09.2016 - 06.2020
- Assessed business needs to maintain optimal inventory levels, ensuring product availability.
- Assisted customers in locating products and addressing inquiries to enhance service experience.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Ensured inventory accuracy through regular stock counts and reconciliation of discrepancies.
Customer Service Cashier
Ulta Beauty
Wichita, KS
02.2019 - 03.2020
- Helped customers with any questions they had about our products
- Cashier
- Assisted customers with product inquiries, ensuring informed purchasing decisions.
- Processed customer transactions efficiently at checkout
- Processed exchanges and returns, documenting details in company database for inventory accuracy.
- Recommended and sourced out-of-stock products to fulfill customer requests and enhance satisfaction.
- Sanitized workstations and salon equipment to reduce chance of infection.
Customer Service Representative
Starwood Hotels & Resorts Worldwide LLC
Wichita, KS
04.2018 - 06.2018
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained strong call control and efficiently navigated scripts to resolve diverse customer issues.
- Evaluated customer account information to assess current issues and determine potential solutions.
- My customer base was customers looking to book or edit their hotel reservations.
- De-escalated customer concerns while upholding a calm and friendly demeanor to enhance satisfaction.
Grocery Bagger
Leekers Family Food
Valley Center, KS
09.2013 - 09.2016
- Assisted customers with getting groceries loaded in vehicles.
- Assisted customers with loading groceries into vehicles, ensuring a smooth and efficient checkout experience.
- Collected and returned empty carts to store, contributing to store organization and reducing potential damage.
- Maintained a clean environment by promptly cleaning spills to prevent accidents., collected trash and swept and mopped floors.
- Organized and aligned merchandise on shelves and in freezers for better visibility. in freezers and shelves for display.
- Faced merchandise in freezers and shelves for display.
- Implemented markdowns by retagging products and changing shelf markers.
Education
Associate of Arts - Criminal Justice
Butler County Community College
El Dorado, KSHigh School Diploma -
Valley Center High School
Valley Center, KSSkills
- Customer relationship management
- Problem solving
- Evidence collection
- Organization
- Team collaboration
- Conflict resolution
- Interpersonal communication
- Interpersonal communication
- Team collaboration
Timeline
Wellsky support
Phoenix Home Care & Hospice
09.2025 - Current
Letter Carrier
USPS
01.2021 - 08.2025
Police Officer
Wichita Police Department
01.2021 - 11.2021
Correc
El Dorado Correctional Facility
07.2020 - 01.2021
Cashier
Newton Discount Liquor
03.2020 - 07.2020
Customer Service Cashier
Ulta Beauty
02.2019 - 03.2020
Customer Service Representative
Starwood Hotels & Resorts Worldwide LLC
04.2018 - 06.2018
Smoke Shop Manager
Valley Liquor
09.2016 - 06.2020
Grocery Bagger
Leekers Family Food
09.2013 - 09.2016
Associate of Arts - Criminal Justice
Butler County Community College
High School Diploma -
Valley Center High School