Madison Antoline
Morgantown,WV
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Assistant
KSA Farms
08.2021 - Current
- Assisted with delivering and picking up parts from various stores.
- General errands.
Receptionist
Dr. Kevin Lucky
05.2023 - 08.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Private House Cleaner
Wilderness Lodge
08.2019 - 01.2021
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sorted, laundered and put away various laundry items.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Washed and put away kitchen dishes, utensils and glassware.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Education
Exercise Physiology
West Virginia University
Morgantown, WV05.2027
High School Diploma -
New Life Christian Academy
Summersville, WV05.2023
Skills
- Data Entry
- File Management
- Schedule Coordination
- Computer Skills
- Product and Service Knowledge
- Relationship Building
- Client relations
- Customer service
Timeline
Receptionist
Dr. Kevin Lucky
05.2023 - 08.2023
Assistant
KSA Farms
08.2021 - Current
Private House Cleaner
Wilderness Lodge
08.2019 - 01.2021
Exercise Physiology
West Virginia University
High School Diploma -
New Life Christian Academy