Madison Aragon
Rio Rancho
Summary
Motivated employee with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, create safe and clean environments, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
3
3
years of professional experience
Work History
Seasonal Associate
Costco Wholesale
10.2024 - Current
- Assisted customers by providing detailed product information and recommendations.
- Enhanced store organization, ensuring easy access and improved customer experience.
- Maintained cleanliness in sales areas to provide a welcoming environment.
- Organized merchandise displays to attract customers and drive sales.
- Directed customers to locations of desired products.
Assistant Manager
Dion's Pizza
05.2022 - 10.2024
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, trainings, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Held one-on-one conversations with employees to review performance, priorities, and provide feedback.
- Handled money and set goals to reach sales during shifts.
- Inspected dining, service areas, and food stations for cleanliness and proper set up.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
To-Go\Restaurant Hostess
Applebee's Grill + Bar
12.2021 - 06.2022
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Managed reservations and seating arrangements for optimal customer flow.
- Spoke with customers to drive satisfaction with food and service.
- Checked restrooms to refill products and perform cleaning duties.
- Accepted payments from guests for dine-in and take-out foods.
- Helped service staff handle demand by distributing food and beverages.
- Inspected dining and serving areas for cleanliness and proper setup.
Education
Nursing
Central New Mexico Community College
Albuquerque, NM05-2027
High School Diploma -
V. Sue Cleveland High School
Rio Rancho, NM05-2024
Skills
- Active Listening
- Time management
- Problem solving
- Merchandising
- Cash Handling
- Cleaning and sanitation
- Team leadership and supervision
- Employee engagement
- Food Safety
- Opening and closing procedures
- Restaurant Standards
- Customer Service
Timeline
Seasonal Associate
Costco Wholesale
10.2024 - Current
Assistant Manager
Dion's Pizza
05.2022 - 10.2024
To-Go\Restaurant Hostess
Applebee's Grill + Bar
12.2021 - 06.2022
Nursing
Central New Mexico Community College
High School Diploma -
V. Sue Cleveland High School
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